Call Center

**Call Center Trainer** - 12 months contract **The Client** - MNC IT Consulting **The Opportunity** - Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. - Preparing procedures and policies regarding sales techniques and appropriate agent conduct. - Scheduling and conducting training...

Our reputable client is looking to hire Customer Call Center Officer (Call Center) **Job Responsibilities & Duties** - Follow-up on all outstanding incidents/cases - Logged all calls reported into the case management system - Maintains and accurately update customer’s enquiry, problem and resolution into the case management system **Minimum...

Experience: Freshers/Experience in Call center or Customer service through phone. Rotational shift. JD: Deliver personalized service over the telephone to customers in call centre on products, accounts, and services enquiries in an effective and efficient manner. - Ability to understand customers’ needs and provide appropriate solutions and attention -...

No Agent Fee, please call/whatsapp (candy tan) +6598209696 Call Center Support Location: Ubi **Salary**: $2200-$2500 Shift role: (Day/Night shift) 12hrs/3 off days per week. Job Requirements: - To call inbound customers and provide information pertaining to the required task allocated - Manage and resolve customers feedback. - Prepare and analyse...

Our reputable client is looking for Customer Contact Center Officer to be based in Singapore. **Job Responsibilities & Duties - Follow-up on all outstanding incidents/cases - Logged all calls reported into the case management system - Maintains and accurately update customer’s enquiry, problem and resolution into the case management system **Minimum...

Looking for a Call Center Agent for Singapore. **Responsibilities**: - Ensure accurate and timely logging of all customer enquiries and any follow-up interactions into CRM. - Attain individual and team goals. - Proactively raise query trends or potential issues to the team lead/manager. - Closely follow up with internal parties for required resolution...

Maintaining a positive, empathetic, and professional attitude toward customers. - Responding promptly to customer inquiries on general and transactional enquiries - Communicating with customers through various channels. - Acknowledging and resolving customer requests. - Customer outreach to encourage the use of digital services. - Consistently deliver high...

NITEC qualification is must Location - Connection One(Bukit Merah) and NCS Hub(AMK). Must be able to work in both location 1. Answering incoming calls and making outbound calls to customers. 2. 3. Provide Live-Chat support. 4. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance. 5. Furnish...

This is a 12 months contract assigned to our client Work Location: To be confirmed Salary Range : $3,500-$4,000 Work Timing 1. Mon to Fri - 9 am to 6 PM with one hour lunch break. 2. All Saturdays would be a half day working for him/her (4 hours). 3. All Sundays and Public Holidays will be rest days. Call Center Trainer **Job Description**: We are...

**+ Location: Bedok or Bukit Batok** **+ Office Hour, Alt Sat(s) half a day** **+ Monthly incentive and allowance of $380** **+ Training provided** - Professionally attend to inbound call on MOM matters - Escalate cases to superior - Other adhoc role assigned **Job Requirement**: - Good Communication skill - Basic knowledge of office equipment\ - Able to...