Call Center

Our reputable client is looking to hire Customer Call Center Officer (Call Center) **Job Responsibilities & Duties** - Follow-up on all outstanding incidents/cases - Logged all calls reported into the case management system - Maintains and accurately update customer’s enquiry, problem and resolution into the case management system **Minimum...

**Call Center Trainer** - 12 months contract **The Client** - MNC IT Consulting **The Opportunity** - Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. - Preparing procedures and policies regarding sales techniques and appropriate agent conduct. - Scheduling and conducting training...

Overview Call Center Officer (Singaporeans only) We are seeking a dedicated and patient-focused Call Center Officer to support our centralised call center operations across Singapore Paincare Holdings Limited and its affiliated clinics. Job Description This role plays a vital part in ensuring patients receive prompt assistance, accurate information,...

Job Title: Call Center RepresentativeWe are seeking a professional and efficient Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound customer calls, responding to customer inquiries, resolving complaints, and providing accurate information.About the Role:Handle inbound and...

Experience: Freshers/Experience in Call center or Customer service through phone. Rotational shift. JD: Deliver personalized service over the telephone to customers in call centre on products, accounts, and services enquiries in an effective and efficient manner. - Ability to understand customers’ needs and provide appropriate solutions and attention -...

Job Title: Call Center RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Call Center Representative. This role is responsible for providing exceptional service to our clients through efficient and effective communication over the phone.About the Role:The successful candidate will be responsible for handling...

Job SummaryWe are seeking a seasoned Call Center Team Lead to join our team. The successful candidate will be responsible for managing the daily operations of the call center, ensuring seamless handling of customer inquiries and issues, as well as providing coaching and guidance to team members.Key ResponsibilitiesSpearhead the execution of daily call center...

We are seeking a skilled and experienced Call Center Manager to lead our call center team. The successful candidate will be responsible for overseeing day-to-day operations, ensuring service standards are met, handling escalated issues, and driving continuous improvement in team performance and customer satisfaction.The ideal candidate will have excellent...

Job Opportunity: Call Center AgentWe are seeking a highly motivated and customer-focused individual to join our team as a Call Center Agent in Singapore. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.About the Role:Provide first-class customer service to clients via phone, email,...

Job Title: Call Center Team LeadAs a Call Center Team Lead, you will play a vital role in the daily execution of operations.Key Responsibilities:You will collaborate with stakeholders to address operational challenges and support cross-functional initiatives.You will prepare and present regular reports on team performance, KPIs and improvement opportunities...