Call Center Operations Manager

Job SummaryWe are seeking a seasoned Call Center Team Lead to join our team. The successful candidate will be responsible for managing the daily operations of the call center, ensuring seamless handling of customer inquiries and issues, as well as providing coaching and guidance to team members.Key ResponsibilitiesSpearhead the execution of daily call center...

Job Summary: We are seeking a results-driven Call Center Team Lead to oversee the daily operations of our call center. The ideal candidate will have experience in managing high-performing teams and driving business growth through effective leadership. About the Role: The Call Center Team Lead is responsible for leading a team of customer service...

Job Summary:We are seeking a results-driven Call Center Team Lead to oversee the daily operations of our call center. The ideal candidate will have experience in managing high-performing teams and driving business growth through effective leadership.About the Role:The Call Center Team Lead is responsible for leading a team of customer service...

Job OverviewThe role entails overseeing day-to-day call center operations, ensuring service standards are consistently met, handling escalated issues, and driving continuous improvement in team performance and customer satisfaction.This is an opportunity to leverage your leadership skills and experience to drive results-oriented growth and development within...

Overview Call Center Officer (Singaporeans only) We are seeking a dedicated and patient-focused Call Center Officer to support our centralised call center operations across Singapore Paincare Holdings Limited and its affiliated clinics. Job Description This role plays a vital part in ensuring patients receive prompt assistance, accurate information,...

**We are seeking a friendly and organized Call Center Assistant to join our restaurant team.** You will play a key role in managing customer communications, including taking orders, answering inquiries, and providing information about our menu and services. **Key Responsibilities**: - Answer customer calls professionally and promptly. - Manage reservations...

Posted by: Jonathan Ng Recruiter View profile & contact Our client is a Listed company, specializing in contact center software and other communication technology. Principal Responsibilities - Develop and deliver consulting services that support business development & demand generation of the contact centers - Strong focus on Value Realization Services...

Job Title: Call Center RepresentativeWe are seeking a professional and efficient Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound customer calls, responding to customer inquiries, resolving complaints, and providing accurate information.About the Role:Handle inbound and...

**Responsibilities** - To support Call Centre’s Customer Experiences - To provide first level support to the team for all technical enquiries related to call cloud solutions and omni channel solution - To liaise and cooperate between different teams RHQ, HQ, Subs, Agencies for IT related tasks. - Lead in technical discussions with RHQ and subsidiaries...

Experience: Freshers/Experience in Call center or Customer service through phone. Rotational shift. JD: Deliver personalized service over the telephone to customers in call centre on products, accounts, and services enquiries in an effective and efficient manner. - Ability to understand customers’ needs and provide appropriate solutions and attention -...