Digital Engagement Manager

2 weeks ago


Singapur, Singapore HSBC Full time
Unlock Your Potential as a Digital Engagement Manager

Are you a strategic thinker with a passion for digital innovation? Do you have a knack for building strong relationships and driving business growth? We're seeking a talented Digital Engagement Manager to join our team at HSBC.

Key Responsibilities:
  • Monitor and research market and technology developments to stay ahead of the curve in the Securities Services industry.
  • Represent HSBC Securities Services in local industry forums to drive business development and client management.
  • Promote and implement digital products to enhance the client experience and improve efficiency.
  • Provide demonstrations of digital products in sales pitch presentations and client service meetings.
  • Drive and manage client migration projects to digital solutions.
  • Collect and translate customer feedback into product features and enhancements.
Requirements:
  • At least 3-4 years of experience in business or process analysis.
  • Good understanding of Agile and experience of operating within an Agile or Scrum structure.
  • Experience of working in a large-scale change environment.
  • Strong communication and stakeholder management skills.
  • Ability to work with diverse, geographically dispersed teams and multiple stakeholders.

We're looking for a dynamic and resilient individual who can adapt to changing circumstances and drive business growth through digital innovation. If you're passionate about staying ahead of the curve and building strong relationships, we'd love to hear from you.



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