Sales Solution Engineer 4, Healthcare

1 week ago


Singapore HYLAND SOFTWARE, INC. (Singapore Branch) Full time
Roles & Responsibilities

Summary

The Sales Solution Engineer is responsible for providing technical and healthcare industry expertise to the sales team and customers in the pre-sales process.

Responsibilities

  • Act as the technical lead for multiple complex customer engagements applying expertise in the solution and/or vertical
  • Consult with the customer; identify technical needs establish requirements and formulate solution strategy
  • Create a demonstration of the innovative solution strategy applying expertise and best practice knowledge
  • Present demonstration of proposed solution to key customer stakeholders for validation and buy-in
  • Coordinate meeting with global services to transition key information; remain actively involved in process to ensure seamless transfer of customer
  • Develop standards for internal documentation to ensure consistency and adherence to process
  • Provide technical responses for request for proposals (RFPs)
  • Operate as an innovative thought leader among the team; contribute significantly to the overall growth and quality of the department
  • Operate as a recognized expert in ECM vertical markets and/or the technical intricacies of solutions; serve as a liaison to other departments within the company when expertise can be leveraged
  • Present at trade shows conferences and events
  • Operate as a trusted advisor to potential customers; develop and maintain strategic working relationships OR Operate as a trusted advisor on issues and trends; provide general consulting services leveraging expertise and significant best practice knowledge
  • Operate as an innovative thought leader; contribute significantly to the overall growth and quality of the department through knowledge sharing and coaching on current best practices and market trends
  • Mentor coach train and provide feedback to other team members; provide feedback to leadership on X abilities of team
  • Partner with development and advocate for solution enhancements

Requirements

  • Bachelor's degree in related fields such as Management Information Systems, Computer Science or equivalent experience
  • 10+ years of experience as a Sales or Solution Engineer
  • 10+ years of healthcare technology experience
  • Expertise in enterprise imaging technology (PACS, RIS)
  • Expertise in technical sales and relevant industry or technology
  • Significant experience with Enterprise Content Management (ECM)
  • Significant experience with software implementation methodologies
  • Excellent collaboration skills applied successfully within team as well as with other areas
  • Speak or write with ease clarity and impact using a communication style appropriate to the subject and the audience
  • Able to thrive in a fast paced deadline driven environment
  • Self-directed with the ability to manage projects to completion
  • Demonstrated ability to develop and use engaging informative and compelling presentation methodologies
  • Demonstrated ability to establish rapport and gain the trust of others; effective at gaining consensus
  • Knowledge of Enterprise Content Management (ECM)
  • Knowledge of general software implementation methodologies
  • Driven to learn and stay current professionally
  • Up to 60% travel time required
Tell employers what skills you have

Healthcare Industry
EHR
PACS
Healthcare
Presales
Healthcare IT
Enterprise Content Management
EMR
pre-sales consultancy
Technical Sales
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