Solutions Engineer

2 weeks ago

Singapore DEDOCO PTE. LTD. Full time

We are seeking a Solution Engineer to join our team at Dedoco, a pioneering enterprise solution startup. Our mission is anchored in developing a leading-edge zero-trust data platform through the Dedoco Trust Engine, which integrates cutting-edge technologies like PKI, Cryptography, Immutable Ledger, and AI to deliver secure and efficient document and communication trust solutions. As a Solution Engineer, you will play a pivotal role in interfacing with our clients, understanding their unique needs, and crafting solutions that leverage Dedoco's capabilities to enhance their enterprise efficiency, compliance, and document security.

**Responsibilities**:

- Engage with clients to understand their business requirements and challenges.
- Design and propose solutions that effectively leverage Dedoco's technology stack to meet client needs.
- Collaborate with the Software Engineering team to ensure proposed solutions are technically feasible and aligned with our product capabilities.
- Conduct solution presentations and demonstrations to clients, showcasing the value and capabilities of the Dedoco platform.
- Provide technical support and guidance to clients during the solution implementation phase.
- Gather client feedback and work with the product development team to refine our solutions and product offerings.
- Stay abreast of industry trends and technological advancements to continuously enhance our solution engineering practices.

**Requirements**:

- Strong problem-solving skills with a client-focused mindset.
- Excellent communication and interpersonal skills, capable of engaging effectively with technical and non-technical stakeholders.
- Deep understanding of Dedoco's technology stack, including PKI, Cryptography, Immutable Ledger, and AI technologies.
- Experience in digital document processing, e-signing solutions, and secure communication platforms.
- Proficiency in TypeScript, JavaScript, and familiarity with frameworks/libraries such as Express, NestJS, React.
- Understanding of software engineering principles and practices.
- Ability to translate complex technical concepts into clear and actionable solutions.
- Willingness to learn and adapt to new technologies and frameworks.

**Preferred**:

- Experience in a client-facing technical role, such as technical consulting, solution engineering, or pre-sales engineering.
- Knowledge of blockchain and distributed systems, with a keen interest in zero-trust security models.
- Familiarity with DevOps, CI/CD practices, and cloud-native technologies.
- Background in working with Agile software development methodologies.

**Qualifications**:

- Bachelor’s Degree or higher in Computer Science, Software Engineering, Information Technology, or a related field.
- 2-4 years of experience in a solution engineering or similar client-facing technical role.

At Dedoco, we are committed to fostering an inclusive and innovative environment where our team members can thrive. If you are passionate about leveraging technology to solve real-world problems and enjoy working closely with clients to deliver impactful solutions, we would love to hear from you.

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