Guest Service Officer

Come join us to express your Andaz as **Guest Services Officer - Guest Services Centre **(conventionally known as Call Centre) if the following describes you. You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new...

**Summary** Guest Services Officer focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel. **Responsibilities**: - Be part of...

**Job Highlights**: - Positive Working Environment - Fixed Allowances - AWS + Quarterly Performance Incentive Bonus - Career Growth **Guest Service Officer Job Description**: A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating...

Roles & ResponsibilitiesJob Highlights· Positive Working Environment· Fixed Allowances· AWS + Quarterly Performance Incentive Bonus. Career GrowthGuest Service Officer Job Description:A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in...

Summary Join us at Andaz Singapore, the first Andaz hotel in South East Asia! Andaz meaning “personal style” in Hindi, is infused with character and weaves itself into the fabric of its locale. Andaz Singapore, strategically located in the city's Ophir-Rochor district, sets to offer the rich cultural experiences embedded in the neighborhood,...

**Job Description**: - Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the department - Meet and greet all guests on arrival. - Welcome guests upon arrival and check-in according to established standard operating procedures. - Provide information pertaining to the guest’s stay. - Provide courteous and...

**Job Highlights**: - Meal allowance provided - Attractive packages - Bonus & AWS provided - 5 days Shift Work - Responsible for greeting every guest upon arrival - Prepare documents and keys required for registration - Register arriving guests and assign rooms - Process guests' departures, calculate charges and receive payments - Make, confirm, cancel and...

Always greet guests in a friendly and professional manner according to Hotel standards - Engage each guest as a unique individual and listen attentively to their requests - Perform accurate check-in s and check-outs of guests daily - Answer the telephone in a timely and professional manner - Make reservations over the phone and in person - Run daily reports...

Roles & ResponsibilitiesJob HighlightsMeal allowance provided Attractive packages Bonus & AWS provided 5 days Shift WorkJob Description- Responsible for greeting every guest upon arrival- Prepare documents and keys required for registration- Register arriving guests and assign rooms- Process guests' departures, calculate charges and receive payments-...

Roles & ResponsibilitiesJob Description:Work closely with the Residence Manager Provide good customer service and respond efficiently and tactfully to guests' complaints, requests and enquiries Handle cashiering functions and adhere to the residence's Standard Policies & Procedures Maintain good guest relations with in-house guests at all times Project a...

Perform all Front Desk related duties including but not limited to prompt and efficient check-in and check-out of guests, credit checks, guest folio checks, guest profile maintenance professionally and in accordance to company's policies and procedures. - Create and update new room bookings in system, send out guest confirmation, make any necessary amendment...

**PRIMARY OBJECTIVES** - To perform check in and check out guests according to hotel procedures and ensure all guests’ accounts are correct and settled upon check out. - To attend to all guests’ enquiries and complaints and to ensure guests’ satisfaction. - To be smart and tidy in personal appearance. - To greet and welcome all guests’ with a smile...

**Job Highlights**: - Attractive Medical & Dental Benefits - Friendly Working Environment - Uniform provided with Laundry Allowance - AWS & Variable Bonus - Opportunities for career progression **Job Description**: **The Customer Service Representative will**: - Maintain a friendly, neat, pleasant and professional image to guests - Welcome and greets...

Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in. - Assist in the loading and unloading of guests’ luggage (upon guests’ arrival & departure), count the number of pieces of luggage to ensure that no luggage goes missing. - Ensure that the drive-in /...

ARE YOU PASSIONATE ABOUT HOSPITALITY AND DELIVERING MAGIC GUEST SERVICE? This is something that all employees at Park Regis by Prince Singapore have in common. It is their dedication to creating a home away from home atmosphere that keeps our guests coming back to stay. Our wide range of employee benefits and personalised training and development plans...

There’s nothing complicated about dealing with business people. They’re just people. Doing business. By day, international marketing superhero. By night: fluffy bath robe and a box set. Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team preparing...

Roles & ResponsibilitiesJob DutiesResponsible to assist guests in check-in/check-out process. Provide information and assistance to all guests, and maintain excellent services to them. To assist in dealing with guests' complaints in an effective and courteous manner. Thoroughly understand and adhere to proper credit and cash handling policies and...

**Responsibilities**: **Officer, Guest Service** You will support the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will work together with Housekeeping, Engineering and Security Departments and report...

**About us** "There’s nothing complicated about dealing with business people. They’re just people. Doing business. By day, international marketing superhero. By night: fluffy bath robe and a box set. Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team...

Be knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and Loyalty programs. - Attend to guest’s complaints, enquiries and requests in a timely and courteous manner and report to Manager. - Maintain comprehensive knowledge of standard reservation procedures. - Ensure that the front desk work...