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Guest Service Officers

3 weeks ago

Singapore Park Regis Singapore Full time

ARE YOU PASSIONATE ABOUT HOSPITALITY AND DELIVERING MAGIC GUEST SERVICE?

This is something that all employees at Park Regis by Prince Singapore have in common. It is their dedication to creating a home away from home atmosphere that keeps our guests coming back to stay.

Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.

All of our employees are asked to master the art of versatility and inject some energy whilst completing a variety of duties.

We are continually evolving, and our team do too, there is no red tape or corporate conflict with us

WE EVOLVE - YOU EVOLVE - WE GROW TOGETHER

**Guest Service Officers**:
Reporting to Front Office Manager, the incumbent will be responsible to:

- Perform all Front Desk related duties including but not limited to check-in, check-out, guest profile maintenance and room allocation, etc.
- Perform all Concierge related duties including but not limited to making insightful local recommendations and bookings, assisting with transportation requests and providing luggage assistance, etc.
- Perform all Telephone related duties including but not limited to answering phone enquiries including management of wake-up calls, internal job requests, etc.

**Requirements**:

- No work experience required
- Energetic, proactive and service-oriented
- Good interpersonal and communication skills