Guest Services Officer

**Summary** Guest Services Officer focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel. **Responsibilities**: - Be part of...

**Job Highlights**: - Positive Working Environment - Fixed Allowances - AWS + Quarterly Performance Incentive Bonus - Career Growth **Guest Service Officer Job Description**: A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating...

Summary Join us at Andaz Singapore, the first Andaz hotel in South East Asia! Andaz meaning “personal style” in Hindi, is infused with character and weaves itself into the fabric of its locale. Andaz Singapore, strategically located in the city's Ophir-Rochor district, sets to offer the rich cultural experiences embedded in the neighborhood,...

Reddoorz is southeast Asia's largest and fastest growing, technology-driven hotel management & booking platform. With over 2000 properties across Southeast Asia, our vision is to enable people to travel more and provide an affordable, reliable stay in all major cities and destinations. Customers who book RedDoorz can expect to enjoy a great experience...

**Job Highlights**: - Meal allowance provided - Attractive packages - Bonus & AWS provided - 5 days Shift Work - Responsible for greeting every guest upon arrival - Prepare documents and keys required for registration - Register arriving guests and assign rooms - Process guests' departures, calculate charges and receive payments - Make, confirm, cancel and...

Summary Come join us to express your Andaz as **Guest Services Officer - Telephone Operator**(conventionally known as Call Centre) if the following describes you. You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new...

Always greet guests in a friendly and professional manner according to Hotel standards - Engage each guest as a unique individual and listen attentively to their requests - Perform accurate check-in s and check-outs of guests daily - Answer the telephone in a timely and professional manner - Make reservations over the phone and in person - Run daily reports...

Perform all Front Desk related duties including but not limited to prompt and efficient check-in and check-out of guests, credit checks, guest folio checks, guest profile maintenance professionally and in accordance to company's policies and procedures. - Create and update new room bookings in system, send out guest confirmation, make any necessary amendment...

**PRIMARY OBJECTIVES** - To perform check in and check out guests according to hotel procedures and ensure all guests’ accounts are correct and settled upon check out. - To attend to all guests’ enquiries and complaints and to ensure guests’ satisfaction. - To be smart and tidy in personal appearance. - To greet and welcome all guests’ with a smile...

Roles & ResponsibilitiesDuties and Responsibilities· Attend to all guests' check-in by confirming reservations, assigning room, issuing and activating room key.· Attend to guests' check-outs including resolving any late and disputed charges.· Process all payment types such as room charges, cash, checks, debit, or credit.· Assist guests with directions...