Customer Service Manager

14 hours ago

Singapore beBee Guest Full time $3,000 - $4,500

Job Overview

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This role is responsible for overseeing day-to-day operations to deliver a high level of service to our guests consistently. It involves monitoring and ensuring the quality of food & beverage, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet company standards.

">Oversee daily operations to ensure exceptional guest experiences">

Responsibilities:

">

Our ideal candidate will have strong leadership skills, be able to multitask efficiently and handle administration duties including staff roster and duty assignments. They should also be able to undertake a busy and fast-paced role with varied duties, handle and resolve issues or complaints in a professional manner, supervise all staff members in their duties and encourage or reprimand as necessary, and train staff to provide high standards of service and increase their personal knowledge.

">Lead and manage a team to achieve business objectives">

Required Skills and Qualifications:

">

Candidates should possess excellent communication and interpersonal skills, be able to work independently and as part of a team, and have a strong attention to detail. They should also be knowledgeable about food and beverage operations, customer service principles, and hospitality industry standards.

">Strong communication and leadership skills">

Benefits:

">

Our company offers a competitive salary, opportunities for career advancement, and a dynamic work environment. We are committed to providing our employees with ongoing training and development to help them grow and succeed in their roles.

">Opportunities for career growth and development">

Others:

">

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional guest experiences, we would love to hear from you

"]

 

'],'keywords':['Guest'], 'titles': ['Hospitality Team Lead'],

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