Customer Service Manager
7 days ago
1. Role Description:
This position reports to the Director and interfaces with customer service staff and Operations Department. Eng Hua Automotive Service Center is committed to providing an employee-focused culture for employees to meet necessary performances and to grow and improve in their skills and experience.
2. Specific Responsibilities:
- Attending to customers who send their cars to the Workshop for service and repairs.
- Understanding the requirements of customers and documenting the exact problems that need to be addressed for the vehicles
- Co-ordinate with external contractors if any car needs external support services
- Keep track of the information and status of cars that are in the workshop for servicing/repairs
- Ensure that customer requirements are met every time effectively & efficiently.
- Assist with billing for customers for the servicing/repair works
- Be able to provide advice to customers on basic car insurance information and claim issues
3. Competencies to learn:
- Good interpersonal and communication skills liaise with co-workers and customers
- Knowledge on basic inspection procedures and common vehicle problems
- Knowledge on car insurance purchase and renewal process, and claims procedures
- Familiar with costs and prices of services/repairs for billing purposes
- Excellent customer service
- Handling customers' feedback and/complains
4. Duration of Traineeship/Attachment Offered:
- 6 months
5. Approved Training Allowance:
- Mature Mid-Career Individual - $2,700.00
-
Customer Service Officer
20 hours ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
-
Social Services Professional
2 days ago
Singapore beBeeCase Manager Full timeJob DescriptionWe are seeking a dedicated and compassionate professional to join our team as a Social Worker. This role is perfect for individuals who are passionate about making a positive impact in the lives of others.About the RoleDeliver case management and counselling services to clients, providing them with support and guidance during challenging...
-
Customer Service Manager
4 days ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeJD: Have in-depth knowledge of assigned accounts, understand and see customers' problems and requirements and provide holistic solutions and a strong value proposition with all products and solutions to meet those requirements - Total and detailed account coverage of assigned accounts via white space analysis. - Building and funnelling of sales opportunities...
-
customer service coordinator
21 hours ago
Singapore HONGTAI SERVICE PTE. LTD. Full timeRoles & ResponsibilitiesJob Responsibilities:- Handle enquiries about our services through multiple platforms. - follow up closely to close the deal. - Create bookings, manage schedules and reminder cleaners for upcoming jobs - Follow up and send reminders on outstanding payments.- Manage and solve Customer's complaints and feedback promptly.- Support the...
-
Customer Service Coordinator
5 days ago
Singapore HONGTAI SERVICE PTE. LTD. Full timeJob Responsibilities: - Handle enquiries about our services through multiple platforms. - follow up closely to close the deal. - Create bookings, manage schedules and reminder cleaners for upcoming jobs - Follow up and send reminders on outstanding payments. - Manage and solve Customer's complaints and feedback promptly. - Support the operations in the...
-
Sales & Service Associate
3 days ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
-
Customer Service
1 day ago
Singapore WATCH REPAIR SERVICE CENTRE PTE. LTD. Full timeJob Description / 职责描述: Serve as the first point of contact for walk-in customers requiring watch servicing and repair 作为客户进店的第一接待人,提供钟表维修与服务咨询 Explain service procedures, timelines, and basic technical information to customers 向客户讲解维修流程、预计时间及基础技术说明 ...
-
Sales & Service Associate
7 days ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
-
Sales & Service Associate
20 hours ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
-
Sales & Service Associate
20 hours ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
