Guest Services Officer

2 weeks ago

Singapore WORLDWIDE HOTELS MANAGEMENT (H) PTE. LTD. Full time

Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in.
- Assist in the loading and unloading of guests’ luggage (upon guests’ arrival & departure), count the number of pieces of luggage to ensure that no luggage goes missing.
- Ensure that the drive-in / driveway is clear at all times to facilitate loading and off-loading of luggage.
- Assist guest on their transportation needs and recommend the use of hotel facilities whenever possible.
- Deliver guests’ correspondence and packages to rooms or wherever designated.
- Ensure the workplace is clean and well maintained at all times.
- Escort guests to their rooms, explaining the facilities of the hotel etc.
- Assist in driveway as required.
- To report on any loss and found item.
- Any other duties within reasonable scope as assigned.

**Requirements**:

- Prior experience in guest service and support operations would be an added advantage although training will be provided.
- Ability to converse in basic English for interaction with guests / understanding guests’ needs & request.
- Able to maintain a friendly and positive demeanour.
- A team player with the ability to work with minimum supervision.
- Willing and able to perform 9 or 12 hours shift duties and able to work on weekend and during public holidays.
- Able to adhere to standard operating procedures / policies on workplace safety.

  • Guest Services Officer

    2 weeks ago

    Singapore 8M MANAGEMENT SERVICES PTE. LTD. Full time

    **Job Highlights**: - Attractive Medical & Dental Benefits - Friendly Working Environment - Uniform provided with Laundry Allowance - AWS & Variable Bonus - Opportunities for career progression **Job Description**: **The Customer Service Representative will**: - Maintain a friendly, neat, pleasant and professional image to guests - Welcome and greets...

  • Guest Services Officer

    2 weeks ago

    Singapore 8M MANAGEMENT SERVICES PTE. LTD. Full time

    **Job Highlights**:- Attractive Medical & Dental Benefits- Friendly Working Environment- Uniform provided with Laundry Allowance- AWS & Variable Bonus- Opportunities for career progression**Job Description**:**The Customer Service Representative will**:- Maintain a friendly, neat, pleasant and professional image to guests- Welcome and greets guests (by name...

  • Guest Services Officer

    14 hours ago

    Singapore beBee Careers Full time

    Guest Services Officer RoleThis is an exciting opportunity to join our team as a Guest Services Officer - Telephone Operator. As a key member of our Guest Services Centre team, you will play a crucial role in providing an exceptional level of service to our guests. You will be responsible for handling incoming calls, responding to guest inquiries, and...

  • Guest Services Officer

    2 weeks ago

    Singapore Andaz Singapore Full time

    SummaryJoin us at Andaz Singapore, the first Andaz hotel in South East AsiaAndaz meaning "personal style" in Hindi, is infused with character and weaves itself into the fabric of its locale. Andaz Singapore, strategically located in the city's Ophir-Rochor district, sets to offer the rich cultural experiences embedded in the neighborhood, authentically. The...

  • Guest Service Officer

    2 weeks ago

    Singapore BEVERLY HOTEL PTE. LTD. Full time

    Roles & ResponsibilitiesJob Highlights· Positive Working Environment· Fixed Allowances· AWS + Quarterly Performance Incentive Bonus. Career GrowthGuest Service Officer Job Description:A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in...

  • Guest Services Officer

    4 days ago

    Singapore BEVERLY HOTEL PTE. LTD. Full time

    **Job Description 1) Provide quality customer service; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in & check-out during their stay. 2) Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations 3) Proactively assist...

  • Guest Services Officer

    7 hours ago

    Singapore BEVERLY HOTEL PTE. LTD. Full time

    1) Provide quality customer service; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in & check-out during their stay. 2) Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations 3) Proactively assist guests in an...

  • Guest Services Officer

    2 weeks ago

    Singapore PAN PACIFIC SERVICED SUITES ORCHARD Full time

    **Position summary statement**: The Guest Services Ambassador is responsible for the overall care, hospitality and service given to our residents throughout their stay. He/she shall provide a very personal, detailed, seamless service to guests. The Guest Services Ambassador takes gentle care of all their guests from arrival until post-departure without...

  • Guest Services Officer

    4 days ago

    Singapore PAN PACIFIC SERVICED SUITES ORCHARD Full time

    **Position summary statement**: The Guest Services Ambassador is responsible for the overall care, hospitality and service given to our residents throughout their stay. He/she shall provide a very personal, detailed, seamless service to guests. The Guest Services Ambassador takes gentle care of all their guests from arrival until post-departure without...

  • Guest Services Officer

    6 hours ago

    Singapore 8 ON CLAYMORE Full time

    **Job Highlights**: - Meal allowance provided - Attractive packages - Bonus & AWS provided **Job Description - Responsible for greeting every guest upon arrival - Prepare documents and keys required for registration - Register arriving guests and assign rooms - Process guests' departures, calculate charges and receive payments - Make, confirm, cancel and...