Guest Services Officer

**Job Highlights**: - Attractive Medical & Dental Benefits - Friendly Working Environment - Uniform provided with Laundry Allowance - AWS & Variable Bonus - Opportunities for career progression **Job Description**: **The Customer Service Representative will**: - Maintain a friendly, neat, pleasant and professional image to guests - Welcome and greets...

Come join us to express your Andaz as **Guest Services Officer - Guest Services Centre **(conventionally known as Call Centre) if the following describes you. You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new...

Roles & ResponsibilitiesThe Guest Service Officer orientate and give assistance to guests, as well as providing necessary information. S/he reports directly to the Chef Concierge.Primary Responsibilities:Greet and welcome guests Assist guest with their luggage To ensure job assigned through HOTSOS is followed up timely Rooming the guests Assist the guest...

Roles & ResponsibilitiesJob Highlights· Positive Working Environment· Fixed Allowances· AWS + Quarterly Performance Incentive Bonus. Career GrowthGuest Service Officer Job Description:A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in...

Roles & ResponsibilitiesJob Highlights· Positive Working Environment· Fixed Allowances· AWS + Quarterly Performance Incentive Bonus. Career GrowthGuest Service Officer Job Description:A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in...

**Job Description 1) Provide quality customer service; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in & check-out during their stay. 2) Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations 3) Proactively assist...

**Position summary statement**: The Guest Services Ambassador is responsible for the overall care, hospitality and service given to our residents throughout their stay. He/she shall provide a very personal, detailed, seamless service to guests. The Guest Services Ambassador takes gentle care of all their guests from arrival until post-departure without...

Roles & ResponsibilitiesJob HighlightsMeal allowance provided Attractive packages Bonus & AWS provided 5 days Shift WorkJob Description- Responsible for greeting every guest upon arrival- Prepare documents and keys required for registration- Register arriving guests and assign rooms- Process guests' departures, calculate charges and receive payments-...

Roles & ResponsibilitiesJob HighlightsMeal allowance provided Attractive packages Bonus & AWS provided 5 days Shift WorkJob Description- Responsible for greeting every guest upon arrival- Prepare documents and keys required for registration- Register arriving guests and assign rooms- Process guests' departures, calculate charges and receive payments-...

Reddoorz is southeast Asia's largest and fastest growing, technology-driven hotel management & booking platform. With over 2000 properties across Southeast Asia, our vision is to enable people to travel more and provide an affordable, reliable stay in all major cities and destinations. Customers who book RedDoorz can expect to enjoy a great experience...

Roles & ResponsibilitiesJob Description:Work closely with the Residence Manager Provide good customer service and respond efficiently and tactfully to guests' complaints, requests and enquiries Handle cashiering functions and adhere to the residence's Standard Policies & Procedures Maintain good guest relations with in-house guests at all times Project a...

Roles & ResponsibilitiesPerform guests check in or check out according to hotel procedures and service standards. Handles guests' inquiries or complaints promptly while ensuring guest satisfaction. Perform cashiering and updating of guest records. Handles all incoming calls for guests or internal departments. Performs other related tasks.Job...

Roles & ResponsibilitiesPerform guests check in or check out according to hotel procedures and service standards. Handles guests' inquiries or complaints promptly while ensuring guest satisfaction. Perform cashiering and updating of guest records. Handles all incoming calls for guests or internal departments. Performs other related tasks.Job...

**Duties and Responsibilities** - Attend to all guests’ check-in by confirming reservations, assigning room, issuing and activating room key. - Attend to guests’ check-outs including resolving any late and disputed charges. - Process all payment types such as room charges, cash, checks, debit, or credit. - Assist guests with directions and information...

Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in. - Assist in the loading and unloading of guests’ luggage (upon guests’ arrival & departure), count the number of pieces of luggage to ensure that no luggage goes missing. - Ensure that the drive-in /...

**Job Description & Requirements**: - Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in. - Assist in the loading and unloading of guests’ luggage (upon guests’ arrival & departure), count the number of pieces of luggage to ensure that no luggage goes...

Reporting to the Front Office Manager, the incumbent will be responsible for ensuring operational efficiency and service delivery to all Front Office areas. Key responsibilities: - Greet all guests in a friendly and helpful manner, and attempt to learn and use guest’s name at every opportunity. - Register and room all arrivals according to established...

1. PRIMARY OBJECTIVES 1.1 To perform check in and check out guests according to hotel procedures and ensure all guests’ accounts are correct and settled upon check out. 1.2 To attend to all guests’ enquiries and complaints and to ensure guests’ satisfaction. 1.3 To be smart and tidy in personal appearance. 1.4 To greet and welcome all guests’...

**Main Responsbilities**: Reporting to the Duty Manager, the Front Desk Officer is responsible for the overall care and service for guests throughout their stay. - Greets, meets and assist guests at all times in a friendly and helpful manner upon arrival - Registers and rooms all arrivals according to established procedures - Performs check in, check out and...

Roles & ResponsibilitiesDuties and Responsibilities· Attend to all guests' check-in by confirming reservations, assigning room, issuing and activating room key.· Attend to guests' check-outs including resolving any late and disputed charges.· Process all payment types such as room charges, cash, checks, debit, or credit.· Assist guests with directions...