Customer Experience

Overview:As a Customer Experience (CX) Specialist, you will be instrumental in shaping and enhancing the overall customer experience journey. You will leverage your expertise in customer-centric strategies and best practices to identify opportunities for improvement, implement initiatives to delight customers, and drive long-term loyalty and advocacy. You...

Our CX Specialists are responsible for creating satisfying or compelling experiences for customers of our products and services, with a focus on reshaping the customer experience to make it simple and frictionless for customers to do business with us. Successful team members must have an expert understanding of touchpoints across the entire customer...

COMPANY DESCRIPTIONWe specialize in creating unforgettable experiences that bring people together. Our company is committed to planning, designing, and executing successful events that cater to our client's unique needs. We believe that every event is an opportunity to tell a story, and we strive tirelessly to ensure that each story is told in a way that...

Study and map existing customer experiences, interactions, and touchpoints to gain a thorough understanding of current customer journeys. Identify pain points and opportunities for improvement, offering strategic solutions to enhance the overall customer experience. Proactively understand customer needs and adopt a proactive approach to maintaining and...

We are seeking an experienced, passionate customer experience manager to join our growing team. This position will lead our team and work with our customers to create the best possible customer experience from initial contact through to after-sale support.In this role you will be responsible for developing and managing customer journey initiatives, often...

Customer Experience SpecialistHandle and resolve customer inquiries efficiently.Coordinate with internal teams to address and solve issues effectively.Identify and report trends in inquiries and service problems to supervisors promptly.Log all customer interactions accurately in the CRM system.Support in processing orders and managing spare parts...

Roles & ResponsibilitiesBe the face of Sunday StaplesSunday Staples is a handbag and footwear brand that is quickly becoming a favourite among fashion-forward women in Singapore. With a loyal following of customers who love the brand's stylish and comfortable footwear designs, the brand is also expanding its product line to include handbags and other...

The role of the Customer Experience Manager is to assist the Customer Experience (CX) Management team in the smooth running of front-of-house services, to be an exemplary role model to other members of staff - to coach and guide them and to provide a friendly, efficient and knowledgeable service to all our customers.Key ResponsibilitiesCustomer Service...

Conduct telesales activities professionally, respond to customer queries and facilitate resolution of problems while anticipating customers' needs. Conduct sales verification checks and call monitoring on a timely manner. Ensure accuracy and completion of enrolment forms for submission. Compliance with established company policy procedures and guidelines....

Roles & ResponsibilitiesWhat is the Job all about?This job will be responsible for ensuring customer experience when visiting Grundfos Singapore (GSI) onsite or virtually.You will be reporting to the Country Director and will be assigned to work in the Singapore office.Your main responsibilities: Responsible for establishing and continuously improving the...

Being part of Airbus Asia Training Centre (AATC) Customer Experience team, this customer-facing role encompasses a wide variety of day-to-day tasks with the objective to deliver an excellent customer experience to the pilots performing their flight crew training.Front Desk operations: Provide welcome and check out on the first and last day of training of the...

If you make hearts beat faster, your own has to be in the right place.Customer Experience Specialist (Interaction Centre) (M/F/d):- Code number:J - Entry level:Professionals- Location:Singapur- Organization:Porsche Singapore Pte. Ltd.**TasksTasksTasks***TasksPorsche Singapore is offering a vacancy as Customer Experience Specialist within its Marketing...

As a Customer Experience Associate, you will be primarily responsible for venue bookings and hostings, achieving customer satisfaction and success, and upkeep and cleanliness for DANAMIC's premises and venues.You will be part of a dynamic team, empowered to provide top-in-class venue and customer service to our range of private, industry, and corporate...

DepartmentOperations- LevelEntry Level- LocationSingaporeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when...

"Meet the People Behind the Scenes "We are an energetic and enthusiastic team that is always seeking to provide our customers with top-notch financial service similar to what you would receive from a private bank. It is our sincere belief that each customer is unique, and we strive to consistently amaze everyone who visits our branch. Working together, we...

  We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.   We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.   Not only your performance but also your personality matter to us, regardless...

  We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.   We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.   Not only your performance but also your personality matter to us, regardless...

We are looking for energetic Customer Service Representatives to help us distribute our products and attend to our customers. This role is ideal for people who want to get a better understanding of the retail aspect of the Telecommunications Industry. Training will be provided for the role.The key duties and responsibilities of the role include (but are not...

COMPANY DESCRIPTIONWe specialize in creating unforgettable experiences that bring people together. Our company is committed to planning, designing, and executing successful events that cater to our clients' unique needs. We believe that every event is an opportunity to tell a story, and we strive tirelessly to ensure that each story is told in a way that...

**_Job Title: Customer Experience Executive- * Fulfill all aspects of sales support shipments and sample orders including entering customer orders, following up on the wish date and requirements, processing shipping tickets and maintaining supporting documentation/records Manage stock of sample material and necessary supplies for smooth and efficient...