Customer Experience Specialist

1 week ago


Singapore PERSONNEL LINK JOBHUB PTE. LTD. Full time
Customer Experience Specialist
  • Handle and resolve customer inquiries efficiently.
  • Coordinate with internal teams to address and solve issues effectively.
  • Identify and report trends in inquiries and service problems to supervisors promptly.
  • Log all customer interactions accurately in the CRM system.
  • Support in processing orders and managing spare parts inventory.
  • Complete assigned tasks and projects as needed.
REQUIREMENTS
  • Prior experience in customer service.
  • Excellent communication and people skills.
  • Training will be provided for role proficiency.
About the Company:

Join our team as a Customer Experience Specialist at a leading service company that values exceptional customer service and continuous improvement.

Get ready to: Enhance your skills in CRM, Microsoft Office, call handling, and customer support, while contributing to customer satisfaction and efficient inventory management.

  • CRM
  • Microsoft Office
  • Call Handling
  • Customer Experience
  • Customer Support
  • Interpersonal Skills
  • Invoicing
  • Written Communication
  • Inventory Management
  • Attention to Detail
  • Team Leadership
  • Transportation
  • Customer Satisfaction
  • Facebook
  • Client Communication


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