Customer Experience Manager

The role of the Customer Experience Manager is to assist the Customer Experience (CX) Management team in the smooth running of front-of-house services, to be an exemplary role model to other members of staff - to coach and guide them and to provide a friendly, efficient and knowledgeable service to all our customers.Key ResponsibilitiesCustomer Service...

Star Alliance Singapore is a subsidiary management organisation that coordinates Star Alliance activities and manages joint projects on behalf of the world's largest airline alliance. The holding company is based in Frankfurt, Germany. Our primary customers are our numerous member airlines from around the globe, but we interact with consumers through a...

Star Alliance Singapore is a subsidiary management organisation that coordinates Star Alliance activities and manages joint projects on behalf of the world's largest airline alliance. The holding company is based in Frankfurt, Germany. Our primary customers are our numerous member airlines from around the globe, but we interact with consumers through a...

Overview:As a Customer Experience (CX) Specialist, you will be instrumental in shaping and enhancing the overall customer experience journey. You will leverage your expertise in customer-centric strategies and best practices to identify opportunities for improvement, implement initiatives to delight customers, and drive long-term loyalty and advocacy. You...

Our CX Specialists are responsible for creating satisfying or compelling experiences for customers of our products and services, with a focus on reshaping the customer experience to make it simple and frictionless for customers to do business with us. Successful team members must have an expert understanding of touchpoints across the entire customer...

COMPANY DESCRIPTIONWe specialize in creating unforgettable experiences that bring people together. Our company is committed to planning, designing, and executing successful events that cater to our client's unique needs. We believe that every event is an opportunity to tell a story, and we strive tirelessly to ensure that each story is told in a way that...

Job SummaryManage day to day operation to meet customer satisfaction, responsible for training, quality monitoring, metrics, and employee development. Manage Customer Service Team across North and South Asia including Vietnam. This position will be based in Singapore and report to Customer Service Director, Asia.Key Job ResponsibilitiesResponsible for...

Motion Art Space is the original motion art jamming experience start-up in Singapore. We are a fast-paced and fast-growing start-up and have been featured in numerous media outlets including Vogue, Straits Times, Time Out, 98.7FM, and more, with over star reviews on Google. We have collaborated with companies such as Roll-Royce and Roger Dubuis, and have...

Overall Responsibilities:Elevate your career as a Customer Experience and Incident Management team, playing a pivotal role in ensuring not only the utmost security and incident management but also an unparalleled standard of customer service within our distinguished work compound. This dynamic position calls for an individual with a passion for enforcing...

Customer Experience SpecialistHandle and resolve customer inquiries efficiently.Coordinate with internal teams to address and solve issues effectively.Identify and report trends in inquiries and service problems to supervisors promptly.Log all customer interactions accurately in the CRM system.Support in processing orders and managing spare parts...

Roles & ResponsibilitiesWhat is the Job all about?This job will be responsible for ensuring customer experience when visiting Grundfos Singapore (GSI) onsite or virtually.You will be reporting to the Country Director and will be assigned to work in the Singapore office.Your main responsibilities: Responsible for establishing and continuously improving the...

Singapore:About AgodaAgoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in...

About AgodaAgoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity,...

As a Customer Experience Associate, you will be primarily responsible for venue bookings and hostings, achieving customer satisfaction and success, and upkeep and cleanliness for DANAMIC's premises and venues.You will be part of a dynamic team, empowered to provide top-in-class venue and customer service to our range of private, industry, and corporate...

Location: Singapore, SingaporeThales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world's largest commercial aircrafts. Our simulators train the next generation of pilots for fighter...

**_Job Title: Customer Experience Executive- * Fulfill all aspects of sales support shipments and sample orders including entering customer orders, following up on the wish date and requirements, processing shipping tickets and maintaining supporting documentation/records Manage stock of sample material and necessary supplies for smooth and efficient...

Responsible for achieving significant aftermarket sales objectives and providing exceptional customer service. Vital role in assisting Services & Support to attain crucial growth objectives and in contributing to the Sales Strategy for sustainable expansion. Manage portfolio of customer accounts and overseeing the monitoring and reporting of sales targets....

Roles & ResponsibilitiesBe the face of Sunday StaplesSunday Staples is a handbag and footwear brand that is quickly becoming a favourite among fashion-forward women in Singapore. With a loyal following of customers who love the brand's stylish and comfortable footwear designs, the brand is also expanding its product line to include handbags and other...

Being part of Airbus Asia Training Centre (AATC) Customer Experience team, this customer-facing role encompasses a wide variety of day-to-day tasks with the objective to deliver an excellent customer experience to the pilots performing their flight crew training.Front Desk operations: Provide welcome and check out on the first and last day of training of the...

Conduct telesales activities professionally, respond to customer queries and facilitate resolution of problems while anticipating customers' needs. Conduct sales verification checks and call monitoring on a timely manner. Ensure accuracy and completion of enrolment forms for submission. Compliance with established company policy procedures and guidelines....