Commercial Tech Product Graduate
3 months ago
About the role
: This graduate scheme is designed to equip you with the knowledge, skills, and experience to thrive in the dynamic world of commercial shipping. Over a period of approximately 18-24 months, you'll gain a well-rounded understanding of the industry, develop technical expertise, and learn the ropes of client success management. You’ll gain unparalleled exposure to a huge amount of international shipping companies both in APAC as well as the Middle East.Structure: The program is divided into stages, providing a structured learning journey with hands-on experience. You will embark on a nine-month rotational program where you'll be embedded within three distinct roles. This immersive experience will provide you with a deeper understanding of all aspects of Signal’s commercial operations. The graduate scheme will be managed by the SVP of Sales and the day to day supervision will rotate across the various teams involved.
At Signal, we are committed to finding people who are respectful, inclusive, and team players, embodying these values in every role.
Stage 1: Academies (3 months) and learn by shadowing Client Success
You will do our three inhouse academies combined with working with our Client Success team.
Academies:
Tanker Chartering Academy: Gain a foundational understanding of the commercial shipping industry. It is a fast-paced overview of the Commercial function. The training includes all the basics about shipping and is accompanied by introductory videos, live sessions and quizzes covering all shipping functions. Product Rotation Academy: Learn about the Signal’s product offerings, you will have the opportunity to dive into the Signal tech world, by understanding the business background, the scope, key actions and the data flow for each product team and the interconnection between them. Tech Sales Academy: Develop strong commercial acumen, covering areas like landing new sales, onboarding new clients, clients training, collections & invoicing, salesforce, pricing list, renewals & upselling.Client Success:
Immerse yourself in a fast-paced client success environment, directly addressing client inquiries across all aspects of Signal Group's products. Hone your communication and problem-solving skills while building a deep understanding of customer needs and pain points. Provide technical support to customers via phone, email, and chat. Troubleshoot and resolve user issues to ensure customer satisfaction. Collaborate with the development team to escalate and resolve complex technical problems. Conduct software training sessions for new and existing customers. Maintain detailed records of customer interactions and support activities. Tools: Intercom, Full Story, JIRAStage 2: API Tech Sales (3 months- with physical presence in Athens)
Work alongside our API technical team to leverage Python SDKs and SQL to create valuable assets. Develop case studies showcasing the power of Signal’s APIs in tackling real-world challenges in the shipping industry. Focus areas may include global oil and dry bulk flow analysis, port congestion insights, and global vessel supply visualization. Tools: JIRA, , Confluence, FigmaStage 3: Sales officer role (3 months)
Identify and develop new business opportunities through research and outreach. Build and maintain strong relationships with potential clients. Conduct product demonstrations and presentations to showcase the value of our software solutions. Negotiate and close sales deals to achieve or exceed sales targets. Learn to track, develop and manage your sales pipeline in a structured way Close one “small” sales dealStage 4: Customer Success officer role (3 months)
Serve as the primary point of contact for key accounts, ensuring their satisfaction and success with our software solutions. Understand client needs and objectives to provide tailored support and recommendations. Monitor and analyze customer usage and feedback to identify opportunities for improvement and upsell opportunities. Collaborate with the sales, support, and development teams to address customer issues and enhance the product, driving wider client adoption across their organizations. Conduct regular check-ins and business reviews with key accounts to maintain strong relationships. Run independently Signal’s support desk (Intercom)Stage 5: Graduate Scheme program completion and next steps
Upon successful completion of the graduate program, we will offer you a position within our commercial team, depending on your aspirations, strengths, and our current business needs. The career path that is currently envisioned:
Member of the international commercial team in a Sales, Client Success, Technical Sales or other roleRequirements
A good Diploma/University degree in maritime studies, business, or a related field. 0-3 years of experience in a relevant industry, fresh graduates with no experience are welcome to apply. Proficiency in using software, a data driven mindset. Commercial awareness of the maritime industry. Strong communication (verbal and written) and interpersonal skills. Highly motivated, self-starter, strong team player. Adaptable, flexible and able to work in a fast paced and changing environment. Geographically mobile and willingness to travel. Business fluency in written and oral English. Any other language a strong plus.Benefits
What we offer:
Generous compensation package Coverage under the company’s collective health insurance plan after the first six months of the program. Opportunity to work alongside experienced people with deep knowledge in software engineering, data science & shipping business who are always eager to mentor. Signal’s hybrid remote work policy Career growth opportunities and a structured development discussion every 4 months. Personal learning budget for training, seminars, conferences (750 to 2000 EUR annually depending on seniority) after the first six months of the program. Regular team bonding events and activities.All applications will be considered under the terms and conditions of confidentiality in accordance with the regulations of personal data protection.
-
Commercial Tech Product Graduate
4 weeks ago
Singapur, Singapore Signal Full timeAbout Signal OceanSignal Ocean is the technology arm of the Signal Group, a leading player in the commercial shipping industry. Our primary product is the Signal Ocean platform, which leverages a combination of ship tracking and commercial data to provide valuable insights to the shipping community.We deliver these insights to our customers through a range...
-
Commercial Tech Product Graduate
2 months ago
Singapur, Singapore Signal Full timeAbout Signal OceanSignal Ocean is a leading technology company that specializes in providing innovative solutions for the commercial shipping industry. Our primary product is the Signal Ocean platform, which utilizes a combination of ship tracking and commercial data to empower the shipping community with informed decision-making capabilities.We deliver...
-
Commercial Tech Product Graduate
1 month ago
Singapur, Singapore Signal Full timeAbout Signal OceanSignal Ocean is a leading technology company in the maritime industry, providing innovative solutions to help shipping companies make informed decisions. Our flagship product, the Signal Ocean platform, leverages ship tracking and commercial data to deliver valuable insights to our customers.We are committed to staying at the forefront of...
-
Commercial Tech Product Graduate
3 months ago
Singapur, Singapore Signal Full timeAbout Signal Ocean: Signal Ocean is the technology arm of the Signal Group. The primary product is the Signal Ocean platform, which uses a combination of ship tracking and commercial data to help the shipping community make better informed decisions. These insights are delivered to our customers both on the web as well as through an IOS app, of which both...
-
Commercial Tech Product Graduate
3 weeks ago
Singapur, Singapore Signal Full timeAbout Signal OceanSignal Ocean is the technology arm of the Signal Group, a leading provider of commercial shipping solutions. Our primary product is the Signal Ocean platform, which leverages ship tracking and commercial data to empower the shipping community with informed decision-making.We deliver insights to our customers through our web platform and...
-
Commercial Tech Product Graduate
3 weeks ago
Singapur, Singapore Signal Group Full timeAbout the RoleThis graduate scheme is designed to equip you with the knowledge, skills, and experience to thrive in the dynamic world of commercial shipping. Over a period of approximately 18-24 months, you'll gain a well-rounded understanding of the industry, develop technical expertise, and learn the ropes of client success management.Program StructureThe...
-
Commercial Tech Product Graduate
1 month ago
Singapur, Singapore Signal Group Full timeAbout the Role:This graduate scheme is designed to equip you with the knowledge, skills, and experience to thrive in the dynamic world of commercial shipping. Over a period of approximately 18-24 months, you'll gain a well-rounded understanding of the industry, develop technical expertise, and learn the ropes of client success management.The program is...
-
Commercial Tech Product Graduate Scheme
2 months ago
Singapur, Singapore Signal Full timeAbout Signal OceanSignal Ocean is the technology arm of the Signal Group, a leading provider of innovative solutions for the shipping industry. Our primary product is the Signal Ocean platform, which leverages a combination of ship tracking and commercial data to empower the shipping community with data-driven insights.We deliver these insights to our...
-
Commercial Energy Graduate Program
3 weeks ago
Singapur, Singapore Rystad Energy Full timeAbout Rystad EnergyRystad Energy is a leading global independent research and energy intelligence company dedicated to empowering businesses, governments, and organizations to make informed decisions in the energy sector.Our extensive portfolio of products and solutions covers all aspects of global energy fundamentals, spanning every corner of the oil and...
-
Event Director, Asia Tech x Singapore
2 months ago
Singapur, Singapore Informa Tech Full timeJob DescriptionWe're now looking for an experienced Event Director to join our Asia Tech x Singapore.This is a uniquely entrepreneurial role with huge opportunities to make a personal impact on both the evolution of the event and Informa’s presence in Singapore. Our ambition is to make Asia Tech x Singapore the best Southeast Asia-focused tech event in...
-
Singapur, Singapore Signal Full timeAbout Signal Ocean: Signal Ocean serves as the technological division of the Signal Group, focusing on the innovative Signal Ocean platform. This platform integrates ship tracking with commercial data, empowering the shipping sector to make informed decisions.Our insights are accessible to clients via web and iOS applications, both of which are continually...
-
Singapur, Singapore Signal Full timeAbout Signal Ocean: Signal Ocean serves as the technological division of the Signal Group, focusing on the development of the Signal Ocean platform. This innovative platform integrates ship tracking with commercial intelligence to empower the maritime sector in making informed decisions.Our insights are accessible to clients via a web interface and an iOS...
-
Product Executive
1 month ago
Singapur, Singapore Tech Data Distribution (Singapore) Pte. Ltd. Full timeJob Purpose:The Product Executive has overall responsibility to support the Product Manager in achieving sales and profit targets for related product groups and creating the highest return for both Tech Data and the vendor. This is a sales enablement position, focusing on marketing programs, sales training, sales support, technical pre-sales support, vendor...
-
Product Executive
4 weeks ago
Singapur, Singapore Tech Data Distribution (Singapore) Pte. Ltd. Full timeJob Purpose:The Product Executive has overall responsibility to support the Product Manager in achieving sales and profit targets for the related product groups and creating the highest return for both Tech Data and the vendor. This is a sales enablement position that will be achieved through marketing programs, sales training, sales support, technical...
-
Product Manager
3 weeks ago
Singapur, Singapore Tech Data Advanced Solutions (Singapore) Pte. Ltd. Full timeProduct ManagerThe Product Manager is responsible for driving business growth and revenue expansion for Tech Data Advanced Solutions (Singapore) Pte. Ltd. through effective sales enablement, marketing programs, and vendor relationship management.Key Responsibilities:Develop and implement business plans to achieve sales and profit targets for assigned product...
-
Product Manager
1 month ago
Singapur, Singapore Tech Data Advanced Solutions (Singapore) Pte. Ltd. Full timeProduct Manager Job DescriptionThe Product Manager is responsible for driving sales and profit growth for Tech Data's product groups. This role requires a strong understanding of the vendor's product offerings and the ability to develop and implement sales enablement programs that drive revenue growth.Key Responsibilities:Develop and implement business plans...
-
Product Director
3 weeks ago
Singapur, Singapore Tech Data Distribution (Singapore) Pte. Ltd. Full timeJob Purpose:The Product Executive will be responsible for driving the sales and profit targets for the related product groups and creating the highest return for both Tech Data and the vendor. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract, and vendor relationship. These...
-
Associate, Commercial Product/Pricing
7 months ago
Singapur, Singapore Grab Full timeGet to know the Business: GrabRentals (GR) is a core pillar of Grab’s Mobility business, with the primary objective of securing vehicular and productive driver-partner supply for Grab’s ride-hailing marketplace. We strive to be a trustworthy partner that creates income opportunities for our driver-partners by sustainably providing them access to...
-
Product Manager
5 months ago
Singapur, Singapore Tech Data Advanced Solutions (Singapore) Pte. Ltd. Full timeThe Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both Tech Data and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical...
-
Signal Ocean Graduate Program
2 months ago
Singapur, Singapore Signal Full timeAbout Signal OceanSignal Ocean is a leading technology company that specializes in providing innovative solutions for the commercial shipping industry. Our primary product is the Signal Ocean platform, which utilizes a combination of ship tracking and commercial data to empower the shipping community with informed decision-making capabilities.We deliver...
