Commercial Tech Product Graduate

3 days ago


Singapur, Singapore Signal Group Full time

About the Role

:

This graduate scheme is designed to equip you with the knowledge, skills, and experience to thrive in the dynamic world of commercial shipping. Over a period of approximately 18-24 months, you'll gain a well-rounded understanding of the industry, develop technical expertise, and learn the ropes of client success management.

The program is divided into stages, providing a structured learning journey with hands-on experience. You will embark on a nine-month rotational program where you'll be embedded within three distinct roles. This immersive experience will provide you with a deeper understanding of all aspects of Signal's commercial operations.

At Signal, we are committed to finding people who are respectful, inclusive, and team players, embodying these values in every role.

Stage 1: Academies and Client Success

You will participate in our three in-house academies, combined with working with our Client Success team. The academies will provide you with a foundational understanding of the commercial shipping industry, while the Client Success role will give you hands-on experience in addressing client inquiries and providing technical support.

Stage 2: API Tech Sales

You will work alongside our API technical team to leverage Python SDKs and SQL to create valuable assets. You will develop case studies showcasing the power of Signal's APIs in tackling real-world challenges in the shipping industry.

Stage 3: Sales Officer Role

You will identify and develop new business opportunities through research and outreach. You will build and maintain strong relationships with potential clients, conduct product demonstrations and presentations, and negotiate and close sales deals to achieve or exceed sales targets.

Stage 4: Customer Success Officer Role

You will serve as the primary point of contact for key accounts, ensuring their satisfaction and success with our software solutions. You will understand client needs and objectives to provide tailored support and recommendations, and collaborate with the sales, support, and development teams to address customer issues and enhance the product.

Requirements

We are looking for individuals with a good Diploma/University degree in maritime studies, business, or a related field. You should have 0-3 years of experience in a relevant industry, and be proficient in using software with a data-driven mindset. You should also have commercial awareness of the maritime industry, strong communication and interpersonal skills, and be highly motivated and adaptable.

Benefits

We offer a generous compensation package, coverage under the company's collective health insurance plan after the six months of the program, and opportunities for career growth and development. You will also have access to a personal learning budget for training, seminars, and conferences, and regular team bonding events and activities.



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