Inside Sales Specialist, Sea

1 week ago


Park Road, Singapore Thermo Fisher Scientific Full time

When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

**Location/Division Specific Information**

Location: You will be located in Singapore and working with customers from SEA region including Singapore. The role may require travelling to customer sites, external and internal events occasionally.

**Division**: The Genetic Testing Solutions Business Unit under Genetic Science Group, offers a uniquely diverse portfolio of genomic solutions across a wide range of technologies, including qPCR, Sanger Sequencing and Microarray etc, for clinical molecular diagnostic customers. We have contributed greatly to the world's fight against COVID 19 in the past 3 years, and are continuing to strengthen our capabilities and expand our solutions to other infectious diseases that is with public health concerns. Our industry leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research to clinical to commercial production means you can have a broad and meaningful impact. All while working in an environment where you will be supported, valued and rewarded for your performance.

**Discover Impactful Work**:
Join the team with unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges from the fight against diseases to make the world healthier, cleaner and safer.

**A day in the Life**:

- Conduct cold calls to drive pre-sales activities
- Understand clinical customer’s needs, priorities and challenges to provide consultative solutions to address clinical customer problems.
- Support customers enquiry and provide whole workflow solutions by coordinating with global, regional teams and customers;
- Provide support on demo protocols and training to clinical labs if vital
- Lead the implementation of assays, products & clinical solutions within customer sites to drive sales number
- Work with TSS, BD and Channel Managers on an annual Territory Plan and quarterly business plans to exceed financial goals
- Conduct publication research and provide educational trainings on clinical utility of our portfolio to key collaborators
- Provide medical/scientific knowledge to support our marketed products and/or products in development

**Keys to Success**:
**Education**
- MSc and/or PhD preferred in Human Genetics, Molecular Biology or Molecular Pathology, or Microbiology or the equivalent knowledge and experience.

**Experience**
- Minimum 5+ years of sales experience in Molecular Diagnostic (highly preferred) or Life Science industry, or similar Field Application Support experience.
- Experience or familiar with lab accreditation process and quality programs such as CAP, RCPA, QCMD etc is highly preferred
- Experience in communicating technical materials in written and verbal form.
- Previous experience in a support/training-related position is desired.
- Customer-facing experience is desired

**Knowledge, Skills, Abilities**
- Extensive knowledge on Analytical Validation and Clinical Validation process and requirement
- Good presentation skills and communication skills, demonstrating value as a supporting partner in the pre-sales process
- Emotional intelligence to understand customer concerns
- Analytical mind with strong ability to troubleshoot sophisticated technical problems
- Good computer and IT skills with interest for groundbreaking technologies

We are offering an employment with an innovative, growing organisation with outstanding career and development prospects and an exciting company culture which stands for integrity, intensity and innovation.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, tackle sophisticated scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.



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