Merchant Solutions Expert
2 weeks ago
We're seeking an experienced Technical Support Engineer to join our team in Singapore. As a key member of our support team, you'll be responsible for providing exceptional support to our merchants, ensuring they have a seamless experience with our platform.
Key Responsibilities- Provide expert-level support to our merchants, addressing their technical queries and concerns.
- Collaborate with internal teams to develop and implement innovative solutions that meet merchant needs.
- Contribute to the development of our platform, providing feedback and suggestions for improvement.
We're looking for a highly skilled professional who:
- Has a proven track record of delivering exceptional customer support.
- Has strong technical expertise, particularly in internet technologies and technical processes.
- Is able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Is passionate about innovation and committed to ongoing learning and development.
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