Director, Product Strategy

1 week ago

Singapore KPay Merchant Service Limited Full time

KPay is a fintech company where we combine payment solutions with our financial technology platform that connects merchants to affordable business solutions that they need. A soon-to-be "unicorn" (USD 1+ billion valuation worth), we build a complete merchant service ecosystem that accelerates growth for businesses of all sizes.

Summary:

- We are looking for a seasoned product manager to help define, build, and ship our lightning services for merchants and our customers.
- A successful product manager in this role will research and understand the needs of our merchants as well as analyze and understand the payment and domain market (Retail, F&B, etc.) as a whole.
- Using this knowledge, he/she will make sure our services and offerings are in line with our merchants’ needs.
- In collaboration with engineering, design, marketing, legal, business, compliance and other stakeholders across the org, they will define opportunities, strategy, and drive product’s success on our payment products.
- This is a new product manager role in a developing and emerging market and a start-up-like atmosphere.
- We’re looking for people who are willing and able to take the time to learn, and eventually become an expert on this new market and set of products.

You Will:
Define product strategy:

- Identify market opportunities and build business cases to drive product strategy, leading discovery internally and externally
- Develop and socialize a deep understanding and empathy for our merchants: KPay app customers and new-to-Kpay customers
- Track and understand our market, constantly evaluating pricing and positioning of our products
- Proactively coordinate strategic and execution decisions across our payment service product efforts
- Manage a broad set of internal stakeholders to ensure we are building the right products, tracking success metrics, and communicating developments
- Engage the right stakeholders and senior company leaders to align resources and prioritization

Drive execution:

- Define, document, and communicate objectives, product requirements, and constraints for product initiatives and releases
- Partner with engineering, designer, marketing, business development, legal and compliance to develop and communicate a clear roadmap while executing on initiatives from ideation through delivery
- Collaborate with our internal and external partners as well as new potential partners to understand their needs and make sure our products evolve or change to meet those needs

**Requirements**:

- 8-10+ years of product management experience or related/equivalent experience
- Experience shipping and iterating on growing products that required partnering across multiple teams
- Ability to both operate at a strategic level and dive deep into the details and technical complexity with ease
- Strong product vision, founded in an analytical and metrics-driven approach that uses data and experimentation to guide decisions and strategy
- A demonstrated ability to independently lay out and test clear hypotheses
- Experience working with customers in a B2B / B2B2C context
- Experience guiding company best practices around product management and product organizational effectiveness
- Proven ability to go from 0 to 1 with a new product in a new market
- Fluency in Mandarin is required to manage mandarin speaking stakeholders

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