Director of Customer Experience Management

Job Title: Assistant Director, Customer SupportAt Careers@Gov, we are seeking a highly skilled and experienced professional to join our team as an Assistant Director, Customer Support. As a key member of our customer support team, you will be responsible for developing and implementing customer support strategies, processes, and standards to drive...

At PRISM+, we strive to deliver exceptional customer experiences through innovative products and services. We are seeking a seasoned Customer Experience Director to join our team, responsible for designing and optimizing customer service processes.This role requires strong leadership and management skills to lead and manage a team of customer service agents....

About the RoleWe are seeking an experienced Marketing Director to join our team at Marina Bay Sands. The successful candidate will be responsible for enhancing and executing our loyalty proposition and program, while also planning and leading campaigns that enhance customer experience and develop a proprietary audience as a valuable driver for revenue and...

**Job Overview:**We are seeking a skilled and experienced individual to lead our customer experience and training initiatives. As a key member of our team, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences, while also fostering a culture of service excellence within our organization.**Key...

Job Title: Customer Experience LeadJob Summary: We are seeking a Customer Experience Lead to develop and implement strategies to enhance overall customer experience, ensuring satisfaction and loyalty. The ideal candidate will have a strong background in customer experience management and be able to lead and motivate a team of customer service trainers.Key...

National Neuroscience Institute of Singapore PTE LTD seeks a skilled professional to fill the role of Director of Patient Experience Operations.Key Responsibilities:Develop and implement initiatives to enhance patient experience and satisfaction.Lead a team in the design and delivery of service recovery and feedback management processes.Collaborate with...

Job Title: Director of Student ExperienceWe are seeking a highly experienced and skilled professional to lead our team in delivering exceptional student experiences. The ideal candidate will have a strong track record of managing teams, developing programs, and engaging stakeholders.About the Role:The Senior Manager, Office of SITizen Experience plays a...

Unlock Your Potential as a Senior Regional Customer Experience Director at DuPontIn this pivotal role, you will lead a high-performing team of customer service representatives in the Asia Pacific region. With a strong focus on driving business growth, enhancing customer experience, and improving productivity, you will be instrumental in shaping the future of...

Job Overview:We are seeking a skilled Research Director to join our Ipsos CX team in Singapore. As a key member of our team, you will be responsible for leading project teams in the design, setup, and management of leading-edge research and account management activities.Responsibilities:• Lead complex projects and higher-value work, displaying...

The Edge Partnership seeks a visionary leader to drive its customer service strategy.Role OverviewThis esteemed position offers an unparalleled opportunity to lead a talented team in delivering exceptional customer experiences.Job SummaryWe are seeking an experienced Customer Services Lead who can develop and implement effective strategies to enhance...

Customer Services LeadershipThe Head of Customer Services is responsible for leading and directing the Customer Services Department, ensuring that tactical and proactive plans are implemented to deliver the set objectives.Key Responsibilities• Develop and deliver optimal standards of service delivery to all customer airlines and other departments.•...

Key ResponsibilitiesWe are seeking a highly motivated Sales Ambassador to join our team at Perennial (Singapore) Retail Management PTE. LTD. The ideal candidate will possess excellent communication & interpersonal skills, be confident and fluent in delivering engaging sales presentations, and have a well-groomed outgoing and friendly...

About the role The Research Director will be responsible for the contribution to the overall growth of the CX service line in Singapore. Their primary purpose would be act as the account lead and advisor to a selection of clients allocated to them across various CX programmes with a focus on driving operational efficiencies, shaping the direction of the...

Job DescriptionAbout Careers@GovCareers@Gov is committed to inspiring a healthier Singapore. We strive to deliver intuitive and personalised experiences that empower individuals to embrace holistic well-being.Estimated Salary: SGD 12,000 - 18,000 per monthJob SummaryWe are seeking an experienced Customer Experience Director for Contact Centre Excellence to...

About Stranger SoccerWe are a Singapore-based company experiencing rapid growth, with a revolutionary platform and Mobile App for on-demand football. Our platform has solved the problem of making it easy for individuals to play football, and we have amassed over 50,000 registered users playing hundreds of games a week.Role and ResponsibilitiesThe selected...

At Bank of Singapore, we foster a culture of excellence and collaboration. Our competitive remuneration package includes an attractive salary ranging from SGD 5,500 to SGD 8,000 per month.About the RoleWe seek a skilled Customer Experience Specialist to provide administrative support to Relationship Managers in our Private Banking division.Your primary...

Job Title: Event Experience DirectorAt ASPIRE GLOBAL NETWORK PTE. LTD., we're seeking an Event Experience Director who can elevate our event experiences to new heights. As a visionary leader, you'll be responsible for creating innovative and powerful event concepts that perfectly align with client goals and brand identity.Key Responsibilities:Develop and...

About the role The Senior Research Manager (SRM) is the primary contact for the clients allocated to his / her portfolio. The Senior Research Manager is responsible for all aspects of project delivery, project team management, handling relevant client communications and general queries, and bringing in subject matter experts where appropriate. What you will...

The Company You’ll Join Carta develops purpose-built software that transforms traditional accounting into a powerful growth engine. Carta’s world-class fund administration platform supports nearly 7,000 funds and SPVs, and represents nearly $130 B in assets under management in venture capital and private equity. Trusted by more than 40,000 companies,...

Company: Aureus Group Pte. Ltd  Position: Customer Experience Executive Location: Singapore  Monthly Compensation: $3,000 monthly   Company Description  Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative...