Customer Experience and Training Manager

About the RoleWe are seeking a highly skilled Customer Experience Manager to join our team in this exciting opportunity.Job DescriptionIn this role, you will be responsible for leading the planning and implementation of supervisory audits, ensuring that our representatives meet the highest standards of customer experience. You will work closely with our...

Roles & ResponsibilitiesAbout Us: @ASK Training Pte Ltd is a leading provider of educational services dedicated to empowering individuals with the knowledge and skills they need to succeed in their careers and personal development. We offer a wide range of courses and programs designed to meet the diverse needs of our students and clients.Job Description: We...

We are seeking a dynamic and skilled professional to contribute to the growth of our training programs at ACORN TRAINING PTE. LTD. In this role, the ideal candidate will be responsible for designing and delivering engaging training programs for children, youth, and adults, as well as conducting sales canvassing and proposal development.Key...

Roles & ResponsibilitiesEON has been established since 1996. We have helped professionals, managers and executives (PMEs) in Singapore to catalyse their career development by providing quality training programmes. We have formed partnerships with large organisations who have entrusted the training and development of their PMEs to our programmes. Our Adult...

We are seeking for a Customer Experience Manager to boost our CX initiatives, shaping the experience and overall satisfaction for our clients. Work with stakeholders, develop processes, and improve service delivery. If you're passionate about creating great experiences, join us! Job Responsibilities: CX Initiatives Liaise with relevant stakeholders on a...

Roles & ResponsibilitiesWe are seeking for a Customer Experience Manager to boost our CX initiatives, shaping the experience and overall satisfaction for our clients. Work with stakeholders, develop processes, and improve service delivery. If you're passionate about creating great experiences, join us!Job Responsibilities:CX Initiatives Liaise with relevant...

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. We take pride in delivering the best customer experience possible and we...

Job Title: Customer Experience LeadJob Summary: We are seeking a Customer Experience Lead to develop and implement strategies to enhance overall customer experience, ensuring satisfaction and loyalty. The ideal candidate will have a strong background in customer experience management and be able to lead and motivate a team of customer service trainers.Key...

Roles & ResponsibilitiesAbout UsThe Real Madrid Foundation Football & Basketball School is the only major club in Singapore providing both football and basketball training for toddlers, children and youth up to 17 years old. The school seeks to develop players and leaders on and off the field with the methods and inspiration of Real Madrid, the sports club...

Key Responsibilities: Promote and sell training courses via own network. Reach out to potential customers. Communicate the benefits and features of the company’s products to prospective customers. Skills and Qualifications: Strong interpersonal and communication skills. Ability to build and maintain customer relationships. Knowledge of the company’s...

The Edge Partnership seeks a visionary leader to drive its customer service strategy.Role OverviewThis esteemed position offers an unparalleled opportunity to lead a talented team in delivering exceptional customer experiences.Job SummaryWe are seeking an experienced Customer Services Lead who can develop and implement effective strategies to enhance...

Job Title: Customer Experience ManagerSalary Range: $80,000 - $120,000 per annumAbout DBS Bank Limited: As a leading financial services group in Asia, DBS Bank Limited is committed to delivering exceptional customer experiences. Our team of experienced professionals work together to provide innovative solutions and excellent service to our customers.Job...

The Customer Experience Manager is to develop and manage/lead nurturing strategy to support new car sales, aftersales activities and promote cross-selling opportunities. Reporting directly to the General Manager – Customer Experience, you will oversee the CX strategy that contributes to the revenue objective of the business. KEY RESPONSIBILITIES Lead and...

Customer Service LeadershipWe’re seeking a seasoned Customer Experience Manager to oversee our customer service teams and drive customer satisfaction. As a key member of our team, you will be responsible for:Developing and implementing customer service strategies to enhance customer loyalty and satisfaction.Leading performance metrics and KPIs for customer...

About the RoleWe are seeking an experienced Regional Service Quality Manager to lead our efforts in delivering exceptional customer experiences across our regional operations.Key Responsibilities:Enhance end-to-end customer journeys through effective customer feedback management, stakeholder engagement, and service recovery initiatives.Organize and chair...

Roles & ResponsibilitiesThe Business Development Assistant Manager is responsible for managing aviation training market sales of the company’s products and services. Ensures consistent, profitable growth in sales revenue through positive planning, deployment/ implementation, and management of sales process and activities. Identifies objectives, strategies,...

Job OverviewWe are seeking an experienced professional to join our team as a Senior Executive, Customer Support. The successful candidate will be responsible for leading and training a team of customer support executives, ensuring excellent service delivery in the aviation industry.About the RoleThe job requires strong interpersonal and organizational...

Sales and Administrative Officer RoleThe Sales and Administrative Officer will be responsible for driving sales activities and providing administrative support for the sales of training courses at Global Training Services Pte. Ltd. This role involves customer relationship management, sales initiatives, administrative tasks, and contributing to the smooth...

Key Responsibilities:✅ Promote and sell training courses via own network✅ Reach out to potential customers.✅ Communicate the benefits and features of the company’s products to prospective customersSkills and Qualifications:✅ Strong interpersonal and communication skills.✅ Ability to build and maintain customer relationships.✅ Knowledge of...

Overview BMW Eurokars Auto is seeking an innovative and strategic Head of Customer Experience and Retail Standards to elevate our customer service and retail experience to unparalleled heights. This role involves developing strategies to improve customer satisfaction, leading the Customer Experience Call Centre, and collaborating with Sales, Aftersales, and...