Customer Experience Management Director

Job Title: Assistant Director, Customer SupportAt Careers@Gov, we are seeking a highly skilled and experienced professional to join our team as an Assistant Director, Customer Support. As a key member of our customer support team, you will be responsible for developing and implementing customer support strategies, processes, and standards to drive...

At PRISM+, we strive to deliver exceptional customer experiences through innovative products and services. We are seeking a seasoned Customer Experience Director to join our team, responsible for designing and optimizing customer service processes.This role requires strong leadership and management skills to lead and manage a team of customer service agents....

Director of Customer Experience Management About the RoleWe are seeking a seasoned professional to lead our Customer Experience team in Singapore. The successful candidate will be responsible for developing and implementing strategies to deliver exceptional customer experiences across all touchpoints.Key ResponsibilitiesDevelop and execute customer...

About the RoleWe are seeking an experienced Marketing Director to join our team at Marina Bay Sands. The successful candidate will be responsible for enhancing and executing our loyalty proposition and program, while also planning and leading campaigns that enhance customer experience and develop a proprietary audience as a valuable driver for revenue and...

Unlock Your Potential as a Senior Regional Customer Experience Director at DuPontIn this pivotal role, you will lead a high-performing team of customer service representatives in the Asia Pacific region. With a strong focus on driving business growth, enhancing customer experience, and improving productivity, you will be instrumental in shaping the future of...

Job Overview:We are seeking a skilled Research Director to join our Ipsos CX team in Singapore. As a key member of our team, you will be responsible for leading project teams in the design, setup, and management of leading-edge research and account management activities.Responsibilities:• Lead complex projects and higher-value work, displaying...

Customer Services LeadershipThe Head of Customer Services is responsible for leading and directing the Customer Services Department, ensuring that tactical and proactive plans are implemented to deliver the set objectives.Key Responsibilities• Develop and deliver optimal standards of service delivery to all customer airlines and other departments.•...

Roles & ResponsibilitiesAbout the roleThe Research Director will be responsible for the contribution to the overall growth of the CX service line in Singapore. Their primary purpose would be act as the account lead and advisor to a selection of clients allocated to them across various CX programmes with a focus on driving operational efficiencies, shaping...

Key ResponsibilitiesWe are seeking a highly motivated Sales Ambassador to join our team at Perennial (Singapore) Retail Management PTE. LTD. The ideal candidate will possess excellent communication & interpersonal skills, be confident and fluent in delivering engaging sales presentations, and have a well-groomed outgoing and friendly...

About the role The Research Director will be responsible for the contribution to the overall growth of the CX service line in Singapore. Their primary purpose would be act as the account lead and advisor to a selection of clients allocated to them across various CX programmes with a focus on driving operational efficiencies, shaping the direction of the...

Job DescriptionAbout Careers@GovCareers@Gov is committed to inspiring a healthier Singapore. We strive to deliver intuitive and personalised experiences that empower individuals to embrace holistic well-being.Estimated Salary: SGD 12,000 - 18,000 per monthJob SummaryWe are seeking an experienced Customer Experience Director for Contact Centre Excellence to...

About Stranger SoccerWe are a Singapore-based company experiencing rapid growth, with a revolutionary platform and Mobile App for on-demand football. Our platform has solved the problem of making it easy for individuals to play football, and we have amassed over 50,000 registered users playing hundreds of games a week.Role and ResponsibilitiesThe selected...

Job Title: Event Experience DirectorAt ASPIRE GLOBAL NETWORK PTE. LTD., we're seeking an Event Experience Director who can elevate our event experiences to new heights. As a visionary leader, you'll be responsible for creating innovative and powerful event concepts that perfectly align with client goals and brand identity.Key Responsibilities:Develop and...

About the role The Senior Research Manager (SRM) is the primary contact for the clients allocated to his / her portfolio. The Senior Research Manager is responsible for all aspects of project delivery, project team management, handling relevant client communications and general queries, and bringing in subject matter experts where appropriate. What you will...

Company: Aureus Group Pte. Ltd  Position: Customer Experience Executive Location: Singapore  Monthly Compensation: $3,000 monthly   Company Description  Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative...

Brand Experience Director Job DescriptionWe are I_Possible Pte Ltd, a fully-integrated Events and Activation Agency, and we are looking for a talented Brand Experience Director to join our team. As a key member of our creative team, you will be responsible for developing unique and customized brand experiences that engage, entertain and educate consumers....

Job SummaryThis role is responsible for overseeing daily operations and activities for the Hotel department. The ideal candidate will have strong leadership skills and be able to work effectively with the director to plan and execute tasks and projects. Additionally, the candidate should have excellent interpersonal skills and be able to mediate disputes...

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. We take pride in delivering the best customer experience possible and we...

Job Title: Customer Experience ManagerSalary Range: $80,000 - $120,000 per annumAbout DBS Bank Limited: As a leading financial services group in Asia, DBS Bank Limited is committed to delivering exceptional customer experiences. Our team of experienced professionals work together to provide innovative solutions and excellent service to our customers.Job...

The Customer Experience Manager is to develop and manage/lead nurturing strategy to support new car sales, aftersales activities and promote cross-selling opportunities. Reporting directly to the General Manager – Customer Experience, you will oversee the CX strategy that contributes to the revenue objective of the business. KEY RESPONSIBILITIES Lead and...