Director of Customer Experience

National Neuroscience Institute of Singapore PTE LTD seeks a skilled professional to fill the role of Director of Patient Experience Operations.Key Responsibilities:Develop and implement initiatives to enhance patient experience and satisfaction.Lead a team in the design and delivery of service recovery and feedback management processes.Collaborate with...

Job Overview:We are seeking a skilled Research Director to join our Ipsos CX team in Singapore. As a key member of our team, you will be responsible for leading project teams in the design, setup, and management of leading-edge research and account management activities.Responsibilities:• Lead complex projects and higher-value work, displaying...

Customer Services LeadershipThe Head of Customer Services is responsible for leading and directing the Customer Services Department, ensuring that tactical and proactive plans are implemented to deliver the set objectives.Key Responsibilities• Develop and deliver optimal standards of service delivery to all customer airlines and other departments.•...

Roles & ResponsibilitiesAbout the roleThe Research Director will be responsible for the contribution to the overall growth of the CX service line in Singapore. Their primary purpose would be act as the account lead and advisor to a selection of clients allocated to them across various CX programmes with a focus on driving operational efficiencies, shaping...

About Stranger SoccerWe are a Singapore-based company experiencing rapid growth, with a revolutionary platform and Mobile App for on-demand football. Our platform has solved the problem of making it easy for individuals to play football, and we have amassed over 50,000 registered users playing hundreds of games a week.Role and ResponsibilitiesThe selected...

About the role The Research Director will be responsible for the contribution to the overall growth of the CX service line in Singapore. Their primary purpose would be act as the account lead and advisor to a selection of clients allocated to them across various CX programmes with a focus on driving operational efficiencies, shaping the direction of the...

Brand Experience Director Job DescriptionWe are I_Possible Pte Ltd, a fully-integrated Events and Activation Agency, and we are looking for a talented Brand Experience Director to join our team. As a key member of our creative team, you will be responsible for developing unique and customized brand experiences that engage, entertain and educate consumers....

Job Title: Event Experience DirectorAt ASPIRE GLOBAL NETWORK PTE. LTD., we're seeking an Event Experience Director who can elevate our event experiences to new heights. As a visionary leader, you'll be responsible for creating innovative and powerful event concepts that perfectly align with client goals and brand identity.Key Responsibilities:Develop and...

Job Title: Associate DirectorAt The Bank of East Asia, Limited, we are seeking an experienced Associate Director to join our team. As a key member of our investment management team, you will be responsible for identifying and developing major client relationships, advising on investments, and ensuring compliance with regulatory requirements.Key...

About the Role:Careers@Gov is seeking a visionary Deputy Director to lead the development and implementation of a comprehensive customer insights programme. The ideal candidate will have a proven track record in enhancing customer satisfaction and touchpoints improvements.Key Responsibilities:Develop a CX strategy implementation plan to enhance customer...

Role Overview: The Sales Director will be responsible for driving revenue growth through the development and execution of strategic sales plans. This role involves managing a sales team, identifying new business opportunities, and building strong relationships with clients to achieve sales targets. The Sales Director will play a critical role in expanding...

Roles & ResponsibilitiesAt NLS Transport Services PTE. LTD., we are seeking a Customer Service Director to work closely with our Operations Manager and lead our customer service team to ensure the highest possible level of service delivery.The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of...

What is the Job all about? This job will ensure customer experience when visiting Grundfos Singapore (GSI) onsite or virtually.You will report to the Country Director and be assigned to work in the Singapore office.Your main responsibilities: Responsible for establishing and continuously improving the standard process and criteria when organizing Customer...

Job Description:Job ObjectivesThe Airline Customer Support Director plays a pivotal role in driving Airbus' Airline support and service strategy, ensuring a unified approach and assisting other Business Units in achieving their objectives while meeting Airline needs.This leadership position leads the In-Service Core Team in managing Airline accounts, serving...

Job Description – Executive Director The Hydrogen and Fuel Cell Association of Singapore (HFCAS) was formed in 2019 to provide a united voice of the industry and to support the use of hydrogen in Singapore as one the possible pathways to meet Singapore’s Long-Term Low Emissions Development Strategy. Some of HFCAS initiatives include the development of...

Regional Client Experience Director Job DescriptionForward 3D Singapore Pte. Ltd. is seeking a highly experienced Regional Client Experience Director to lead our key accounts in South East Asia. This is a senior-level role that reports directly to the APAC leadership management.Key ResponsibilitiesManage key SG & SEA accounts to ensure exceptional service...

About the role The Senior Research Manager (SRM) is the primary contact for the clients allocated to his / her portfolio. The Senior Research Manager is responsible for all aspects of project delivery, project team management, handling relevant client communications and general queries, and bringing in subject matter experts where appropriate. What you will...

Job TitleDeputy Director, Customer Insights and Service Process ImprovementCareers@Gov seeks a seasoned professional to lead our customer insights and service process improvement initiatives. As a key member of our team, you will develop and implement a comprehensive customer experience strategy that drives business outcomes and enhances our customers'...

At Braze, we're passionate about igniting customer passion and driving lasting connections between consumers and brands they love.As a Customer Success Director - APAC, you'll join our department's senior leadership team to own our entire book of business within the region. You'll manage multiple teams, taking ownership of their growth, development, and...

This position serves as the U. S. State Department seconded official with duties as a Program Director at the Asia Pacific Economic Cooperation (APEC) forum Secretariat, a 21-member international economic organization. The incumbent supervises two Program Executives and takes operational direction from the APEC Secretariat’s Executive Director through the...