Customer Success Director

Design, execute, and continuously optimize customer success strategies for the company in Southeast Asia to ensure customer satisfaction and retention meet the expected goals. Responsible for building and managing the customer success team. Develop and implement customer training plans to help customers better understand and use the products, thereby...

Role OverviewWe are seeking a skilled Customer Success Director to join our team at SCIENTE INTERNATIONAL PTE. LTD. This individual will be responsible for developing and maintaining strong relationships with clients, understanding their IT projects and tech talent requirements, challenges, and strategic objectives.Key ResponsibilitiesClient Engagement &...

Why Apply? Darktrace is on an exciting journey of growth and is leading the charge on stopping cyber disruption in the world through self-learning AI. This is your chance to be part of this exciting adventure and make your mark as a customer success leader and practitioner with an exciting and ambitious project of re-shaping what customer success is for our...

Career Opportunity: Recruit Success Pte. Ltd. is seeking a motivated individual to fill the role of Wealth Director. This position offers a dynamic and challenging career path with opportunities for growth and development.About the Role: As a Wealth Director, you will be responsible for providing financial solutions for B2B and B2C, business succession and...

Company Description SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years. Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company...

About the role: The Customer Success (CS) department is the backbone of everything Forter does, and as the Head of CS for APAC you’ll lead the team responsible for that region’s customers. Forter’s technology is cutting edge, and as such, the CS team is in an exciting position to partner with customers to deliver incredible business value. Forter...

Senior Customer Success ManagerOrange Gum PTE LTD is seeking a Senior Customer Success Manager to lead our customer success team in Asia. In this role, you will develop and execute a customer success strategy to ensure the adoption, expansion, and retention of our customers across the region.About the RoleDevelop and execute a customer success strategy to...

Customer Success Manager Job DescriptionWe are seeking a highly motivated and driven Customer Success Manager to join our team at Zendesk. In this role, you will be responsible for building and fostering strong relationships with our customers to minimize churn and contraction while driving expansion opportunities.As a Customer Success Manager, you will...

Customer Success Planning and ExecutionThe Customer Success Executive is responsible for developing and implementing customer success plans designed to ensure customers achieve their business objectives with Red Hat products and platforms.Key Responsibilities:Collaborate with customers to understand their technical and business priorities, and develop...

Roles & ResponsibilitiesAbout UsOrange Gum, as part of the Soprano Design Group, has over 20 years of experience in the development and provision of world leading mobile messaging and wireless application infrastructure. With a vision to make mobile messaging relevant and valuable to business, Soprano Design has developed a wide range of enterprise ready...

Customer Success Manager Job Description    The Customer Success Manager will be responsible for leading our customer success team, ensuring high service quality, and meeting service-level agreements (SLAs).    Key responsibilities include:Directly manage and develop the Customer Success team, fostering a high-performance environment.Implement...

Job Responsibilities Reporting to SVP & Head APAC, you will be a key strategic driver for establishing Tapad’s Identity platform in APAC. Your job is to ensure customer success for our marketer partners by utilizing the Tapad platform to achieve their digital sales and distribution goals. Focusing on Tapad customers in APAC, you will have end-to-end...

Job Responsibilities Reporting to SVP & Head APAC, you will be a key strategic driver for establishing Tapad’s Identity platform in APAC. Your job is to ensure customer success for our marketer partners by utilizing the Tapad platform to achieve their digital sales and distribution goals. Focusing on Tapad customers in APAC, you will have end-to-end...

About the TeamAt OpenAI, our Customer Success team plays a vital role in empowering our customers to harness the full potential of our technology. We're seeking a highly skilled Customer Success Manager to join our team and drive the success of our largest and most strategic customers.About the RoleAs a Customer Success Manager, you will be responsible for...

Roles & ResponsibilitiesWe’re looking for a Manager, Customer Success to hire, coach, and manage a team of Customer Success Managers. Your team is responsible for the customer relationship, renewals, and growth across our existing customer base. This is an opportunity to join a company that’s a leader in the space, and contribute impactful work.At...

Roles & ResponsibilitiesAbout the role – Customer Success AssociateBe part of an evolving team of customer-centric folks whose responsibilities include hospitality service support and other service-related hospitalities to the firm’s clients. In the Customer Success team, you ensure that the Customer achieves “Success” – and in this way, all of us...

What you will do:Serve as the primary contact liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.Help customers develop success plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers’ achievement of these key...

Roles & ResponsibilitiesTitle: Customer Success EngineerLocation: Singapore/ WestIndustry: TechPermResponsibilities: Manage customer relationships and site deployments, ensuring smooth operation and troubleshooting of technical issues. Collaborate with customers to understand technical needs, provide support, and recommend solutions. Lead the...

Roles & ResponsibilitiesTitle: Customer Success EngineerLocation: Singapore/ WestPermResponsibilities: Manage customer relationships and site deployments, ensuring smooth operation and troubleshooting of technical issues. Collaborate with customers to understand technical needs, provide support, and recommend solutions. Lead the implementation of video...

Roles & ResponsibilitiesRole and Responsibilities:Take ownership of customer issues Customer success rep must take ownership of the customer’s problem and be the single point of contact for all enquiries related to the troubleshooting procedure, the expected resolution time, and updates on the progress made.Escalate unresolved issues to the appropriate...