Head of Customer Success

SHOPLINE is Asia’s largest smart commerce platform. With our customers in mind, we strive to deliver scalable commerce solutions to merchants of all sizes. We’re a full-featured platform with services including online store opening, O2O solution, retail POS systems, advertising placement, business strategy consultation, marketing, and more to empower...

Roles & ResponsibilitiesFounded by the Monetary Authority of Singapore in 2021, at Elevandi, we connect the world for impactful FinTech innovation. Elevandi’s initiatives have convened over 420,000 people through global dialogues, closed-door roundtables, investor programmes, educational initiatives, and research. The Singapore FinTech Festival is our...

Senior Customer Success ManagerOrange Gum PTE LTD is seeking a Senior Customer Success Manager to lead our customer success team in Asia. In this role, you will develop and execute a customer success strategy to ensure the adoption, expansion, and retention of our customers across the region.About the RoleDevelop and execute a customer success strategy to...

Roles & ResponsibilitiesAbout UsOrange Gum, as part of the Soprano Design Group, has over 20 years of experience in the development and provision of world leading mobile messaging and wireless application infrastructure. With a vision to make mobile messaging relevant and valuable to business, Soprano Design has developed a wide range of enterprise ready...

Customer Success Manager Job Description    The Customer Success Manager will be responsible for leading our customer success team, ensuring high service quality, and meeting service-level agreements (SLAs).    Key responsibilities include:Directly manage and develop the Customer Success team, fostering a high-performance environment.Implement...

Roles & ResponsibilitiesWe’re looking for a Manager, Customer Success to hire, coach, and manage a team of Customer Success Managers. Your team is responsible for the customer relationship, renewals, and growth across our existing customer base. This is an opportunity to join a company that’s a leader in the space, and contribute impactful work.At...

Roles & ResponsibilitiesAbout the role – Customer Success AssociateBe part of an evolving team of customer-centric folks whose responsibilities include hospitality service support and other service-related hospitalities to the firm’s clients. In the Customer Success team, you ensure that the Customer achieves “Success” – and in this way, all of us...

Roles & ResponsibilitiesRole and Responsibilities:Take ownership of customer issues Customer success rep must take ownership of the customer’s problem and be the single point of contact for all enquiries related to the troubleshooting procedure, the expected resolution time, and updates on the progress made.Escalate unresolved issues to the appropriate...

Roles & ResponsibilitiesTitle: Customer Success EngineerLocation: Singapore/ WestPermResponsibilities: Manage customer relationships and site deployments, ensuring smooth operation and troubleshooting of technical issues. Collaborate with customers to understand technical needs, provide support, and recommend solutions. Lead the implementation of video...

Roles & ResponsibilitiesTitle: Customer Success EngineerLocation: Singapore/ WestIndustry: TechPermResponsibilities: Manage customer relationships and site deployments, ensuring smooth operation and troubleshooting of technical issues. Collaborate with customers to understand technical needs, provide support, and recommend solutions. Lead the...

Job SummaryWe are seeking a skilled Customer Success Executive to join our team at ANRADUS PTE. LTD. The ideal candidate will have excellent communication and interpersonal skills, with the ability to engage and persuade customers. This is a permanent position, and the successful candidate will be working in a fast-paced environment.

Job Title: Customer Success ManagerAt PST, we are seeking a highly skilled and experienced Customer Success Manager to join our team. This is a unique opportunity to work with a leading company in the customs data and software industry.Key Responsibilities:Develop and Maintain Strong Relationships: Build and maintain strong relationships with key clients,...

Unlock Your Potential as a Customer Success Manager at ELEVANDI LIMITEDElevandi Limited is a leading innovator in FinTech, connecting the world for impactful innovation. We're looking for a motivated and organized individual to join our Customer Success team and play a pivotal role in our commercial process.As a Customer Success Manager, you will engage with...

Roles & ResponsibilitiesJob SummaryWe're looking for a skilled professional to help us redefine what good service means to our customers. As a Customer Success Specialist, you will be responsible for delivering a customer-centric experience across all channels, including phone calls, emails, and live chat. Your goal will be to monitor and maintain the...

Roles & ResponsibilitiesFounded by the Monetary Authority of Singapore in 2021, at Elevandi, we connect the world for impactful FinTech innovation. Elevandi’s initiatives have convened over 420,000 people through global dialogues, closed-door roundtables, investor programmes, educational initiatives, and research. The Singapore FinTech Festival is our...

Job Title: Customer Success ExecutiveWe are seeking a highly motivated and organized Customer Success Executive to join our team at Novo Recruitment Solutions Pte Ltd. As a key member of our operations team, you will be responsible for ensuring that customer orders are processed efficiently and effectively.Key Responsibilities:Order Processing: Ensure that...

Job Title: Customer Success ExecutiveWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Executive. As a key member of our sales and customer support team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Provide top-notch customer...

Job Title: Deputy Head of Customer RelationsDBS Bank Limited is seeking a highly skilled and experienced Deputy Head of Customer Relations to join our team. This role is responsible for managing and developing the Customer Relations team to ensure a high standard of service is provided to both internal and external customers.Key Responsibilities:Oversee the...

Roles & ResponsibilitiesCellotape Pte Ltd, located in Central District of Singapore, is looking for a Customer Support officer with a minimum 2 years office experience to join our team. Cellotape is a small but well established distributor offering a competitive wage and benefits to a dedicated individual looking to make a long term commitment to our...

Roles & ResponsibilitiesAsendia empowers businesses to grow across borders with a range of international e-commerce and mail delivery services. Launched in 2012 by La Poste and Swiss Post, Asendia has the combined expertise of over 1500 employees across 4 continents. With operations across the world, we bring together a wealth of international and local...