Director of Patient Experience Operations

Roles & ResponsibilitiesYou are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers.Requirements: Recognised Degree with at least 8 years...

Roles & ResponsibilitiesYou will support the implementation of initiatives aimed at improving patient experience and building a patient-centric culture in NNI. You will also administer the feedback management process, including service recovery and active engagement of patients, caregivers and staff.Requirements: Recognised Degree with at least 2 years of...

Roles & ResponsibilitiesThe jobholder will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. He/she aims to establish positive rapport with patients to improve the patients’ hospital experiences and to deliver pyscho-social care for...

Job Summary:The Patient Experience Coordinator will collaborate with the healthcare team to deliver high-quality patient care and support. This role requires strong interpersonal and communication skills, with the ability to work effectively with patients and colleagues across all levels.Key Responsibilities:Assist the healthcare team in providing basic...

At RHI DVA Renal Healthcare, Inc, we're looking for a seasoned RN Operations Management Director to join our team. With a focus on delivering exceptional patient care, this role is perfect for a results-driven leader who thrives in a fast-paced environment.As a RN Operations Management Director, you'll be responsible for leading a cross-functional team to...

Roles & ResponsibilitiesBROAD FUNCTIONTo maintain a high level of service at Patient Services Centre (PSC).You will be part of the Patient Experience Office and will:(A) Oversee front-of-house and PSC daily operations.(B) Provide support to ground staff in maintaining the level of service for patients and to ensure Patients’ information are kept up-to-date...

Roles & ResponsibilitiesReporting to the Chief Financial Officer, you are responsible to meet the Patient Financial Services Department’s Key Performance Indicators. The incumbent is responsible for overseeing the financial operations related to patient billing, collections, and financial assistance at SGH. This role involves strategic leadership in...

Job SummaryAs a Patient Information Associate at the Institute of Mental Health, you will be responsible for handling calls and enquiries from the General Line and Appointment Line to provide information on IMH's services to patients and the public. This role requires excellent communication and interpersonal skills, as well as the ability to work...

Roles & ResponsibilitiesReporting to the Assistant Director of Nursing & Daycare Manager, you are responsible for the maintenance of a clean, orderly, and safe environment and the performance of patient care under the supervision of the Registered / Enrolled Nurse.Responsibilities: Keep active measures to ensure the safety of patients under supervision of...

Roles & ResponsibilitiesRoles & Responsibilities:Reporting to the Assistant Director of Nursing & Daycare Manager, you are responsible for the maintenance of a clean, orderly, and safe environment and the performance of patient care under the supervision of the Registered / Enrolled Nurse. Keep active measures to ensure the safety of patients under...

Roles & ResponsibilitiesDeputy Director, OperationsReporting to the Director of Operations, you will lead the General Services team to manage general support and environmental services, security and car park as well as general enquiry lines and information counter. In this role, you are expected to collaborate closely with both internal and external...

Clinical Director Job DescriptionAt DR FOOT PODIATRY CLINIC PTE. LTD., we are seeking a skilled Clinical Director to oversee the day-to-day operations of our clinic. The successful candidate will be responsible for ensuring the smooth operation of the clinic, managing staff, and maintaining high standards of patient care.Key Responsibilities:Operations...

Roles & ResponsibilitiesResponsibilities: Provide and maintain high standard of service excellence to patients, caregivers, and colleagues. Preparation of clinic for daily operations prior to opening and facilitate proper handover at the end of each clinic session and at end closing time. Assist doctors and act as chaperones during in-clinic consultations...

Job Title: Operations DirectorWe are seeking a skilled Operations Director to join our team at Howden Insurance Brokers (S.) Pte. Limited. The successful candidate will be responsible for supporting the Senior Operations Director in all operations-related activities, ensuring systems and processes meet our goals and achieve business targets.The ideal...

Roles & ResponsibilitiesPatient Service Associate in Urgent Care Centre (UCC)The role You will be responsible for the delivery of friendly and efficient customer service and creating a warm and welcoming atmosphere for all internal and external customers / patients. The key aim of the role is to provide excellent patient care and satisfaction, and also to...

Roles & ResponsibilitiesYou will provide operational and administrative support to (i) Chief Operating Officer(‘COO’), (ii) Assistant Director, Clinical Support Operations, (iii) Head, Ambulatory Services and (iv) Deputy Head, NSOC, including managing improvement processes and projects, delivering high standards of efficiency, service and quality patient...

Roles & ResponsibilitiesYou will perform frontline duties in the area of registration, appointment scheduling and payment collection, and provide support to service improvement initiatives/projects to ensure smooth and efficient patient flow in the clinic. You are required to handle patient service duties such as providing assistance to doctors,...

About the RoleWe are currently seeking a highly skilled and enthusiastic Patient Care Ambassador to join our team at Alliance Healthcare Group Limited.Key ResponsibilitiesAdministrative Tasks: Manage patient registration, appointment scheduling, and maintain accurate patient records.Clinic Operations: Operate the clinic CMS system, handle billing and...

Roles & ResponsibilitiesJob Summary To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care in our client's community hospital. To oversee and be responsible for the communications and patients’ relations matters of our client's community hospital, through...

Job Title: Assistant Director of NursingWe are seeking a highly experienced and skilled Assistant Director of Nursing to join our team at Talent Trader Group PTE. LTD.Key Responsibilities:Develop and implement strategic plans to enhance the overall operations of the Nursing Departments, aligning with the organization's strategic objectives.Lead a team of...