Patient Experience Coordinator

Roles & ResponsibilitiesThe jobholder will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. He/she aims to establish positive rapport with patients to improve the patients’ hospital experiences and to deliver pyscho-social care for...

Job Title: Patient Services AssistantJob Summary:We are seeking a highly organized and detail-oriented Patient Services Assistant to join our team at St Luke's Hospital. The successful candidate will provide administrative support to our healthcare team, ensuring seamless patient care and efficient hospital operations.Responsibilities:Administrative Support:...

Job SummaryAs a Patient Care Administrator at HCA Hospice Limited, you will play a vital role in supporting the clinical team in providing exceptional care to our patients. Your primary responsibilities will include administering patient records, conducting means testing interviews, and assisting in conducting patient feedback surveys. You will also be...

Roles & ResponsibilitiesYou are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers.Requirements: Recognised Degree with at least 8 years...

National Neuroscience Institute of Singapore PTE LTD seeks a skilled professional to fill the role of Director of Patient Experience Operations.Key Responsibilities:Develop and implement initiatives to enhance patient experience and satisfaction.Lead a team in the design and delivery of service recovery and feedback management processes.Collaborate with...

Job Title: Patient Services AssistantAt St Luke's Hospital, we are seeking a highly organized and detail-oriented Patient Services Assistant to join our team. As a key member of our healthcare team, you will be responsible for providing administrative support to our patients, visitors, and healthcare staff.Responsibilities:Provide exceptional customer...

Roles & ResponsibilitiesBROAD FUNCTIONTo maintain a high level of service at Patient Services Centre (PSC).You will be part of the Patient Experience Office and will:(A) Oversee front-of-house and PSC daily operations.(B) Provide support to ground staff in maintaining the level of service for patients and to ensure Patients’ information are kept up-to-date...

Roles & ResponsibilitiesJob Scope Comb through patient database for patients not on recall. Collate patient data in spreadsheet (Google Sheets) for tracking and data monitoring purposes. This spreadsheet is to be kept as current as possible. Work with front office and scheduling coordinator to contact patients (phone calls, WhatsApp and emailing...

Roles & ResponsibilitiesYou will support the implementation of initiatives aimed at improving patient experience and building a patient-centric culture in NNI. You will also administer the feedback management process, including service recovery and active engagement of patients, caregivers and staff.Requirements: Recognised Degree with at least 2 years of...

Roles & ResponsibilitiesWorking Location: Upper Thomason Road (TE5, TE6)Work Week: 5.5 daysWorking Hours:9 am to 6 pm (Monday to Friday) & 9 am to 1 pm (Saturday)Monthly Salary Ranges: S$2,700 to S$3,200Job Summary:As a care coordinator, you are part of a supportive team responsible for providing comprehensive and compassionate care coordination services for...

Roles & ResponsibilitiesReporting to the team lead, a Coordinator is an ancillary staff who is responsible to work in collaboration with Audiologists and Audio Technicians to provide assistance in clinical, administrative and technical duties, to ensure continuity of patient care in their aural rehabilitation process.Email: jessiewong@recruitexpress.com.sg...

Roles & ResponsibilitiesJob Title: Patient Service Executive / Network Clinic CoordinatorResponsibilities:· Support United Primary Care Network (PCN) recruitment, onboarding, and training of GP Partners.· Promote GP engagement, attend to their enquiries and support them in Healthier SG (HSG) drive.· Work closely with GPs for PCN and HSG enrolment of...

About the RoleWe are currently seeking a highly skilled and enthusiastic Patient Care Ambassador to join our team at Alliance Healthcare Group Limited.Key ResponsibilitiesAdministrative Tasks: Manage patient registration, appointment scheduling, and maintain accurate patient records.Clinic Operations: Operate the clinic CMS system, handle billing and...

Roles & ResponsibilitiesA Patient Service Officer (PSO) is a key member of the healthcare team, primarily responsible for providing administrative support and ensuring the smooth functioning of patient services within a healthcare facility. Here's a detailed job description: Patient Registration: Greet patients and visitors as they arrive at the facility,...

Roles & ResponsibilitiesResponsibilites: To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients...

Roles & ResponsibilitiesWe are seeking Patient Service Officers who are deeply committed to the healthcare sector and wish to contribute to enhancing patients' lives. This role involves delivering exceptional non-clinical patient care at our cancer centers, requiring strong interpersonal skills to interact with both patients and doctors.Key Responsibilities:...

Position: Patient Service AssociateSalary: $10/hour5-day work weekJob Responsibilities:Register and screen patients efficiently at the counter.Handle accurate billing and ensure timely collection of payments.Ensure the clinic’s facilities are prepared and ready for daily operations.Assist clinicians and therapists during consultations.Coordinate patient...

Roles & ResponsibilitiesYou are responsible for providing support to the multidisciplinary clinical team in the administration of patient records and registration of caregiver training programme as part of HCA’s palliative care support programme. You will make home visits to obtain personal documents of caregivers, follow the guidelines on administering...

Roles & ResponsibilitiesJob ScopeThe Patient Service Officer will help manage front desk functions to provide excellence customer service and care to patients and their family in the process from admission to discharge at the hospital.Roles and Responsibilities Responsible for registration of patients for inpatient admissions and day surgery and provide...

Roles & ResponsibilitiesPatient Service Associate in Urgent Care Centre (UCC)The role You will be responsible for the delivery of friendly and efficient customer service and creating a warm and welcoming atmosphere for all internal and external customers / patients. The key aim of the role is to provide excellent patient care and satisfaction, and also to...