Manager, Patient Experience

Roles & ResponsibilitiesThe jobholder will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. He/she aims to establish positive rapport with patients to improve the patients’ hospital experiences and to deliver pyscho-social care for...

Job Summary:The Patient Experience Coordinator will collaborate with the healthcare team to deliver high-quality patient care and support. This role requires strong interpersonal and communication skills, with the ability to work effectively with patients and colleagues across all levels.Key Responsibilities:Assist the healthcare team in providing basic...

National Neuroscience Institute of Singapore PTE LTD seeks a skilled professional to fill the role of Director of Patient Experience Operations.Key Responsibilities:Develop and implement initiatives to enhance patient experience and satisfaction.Lead a team in the design and delivery of service recovery and feedback management processes.Collaborate with...

Roles & ResponsibilitiesYou will support the implementation of initiatives aimed at improving patient experience and building a patient-centric culture in NNI. You will also administer the feedback management process, including service recovery and active engagement of patients, caregivers and staff.Requirements: Recognised Degree with at least 2 years of...

Roles & ResponsibilitiesBROAD FUNCTIONTo maintain a high level of service at Patient Services Centre (PSC).You will be part of the Patient Experience Office and will:(A) Oversee front-of-house and PSC daily operations.(B) Provide support to ground staff in maintaining the level of service for patients and to ensure Patients’ information are kept up-to-date...

Roles & ResponsibilitiesResponsibilites: To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients...

Roles & ResponsibilitiesJob PurposeThe PE Manager is the primary relationship holder with key patient organizations and patient representatives at country level.The PE Manager role ensures the implementation of the PE Strategy across the key development milestones. This includes managing and developing partnerships with patient organizations, ensuring...

Roles & ResponsibilitiesJob Summary To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care in our client's community hospital. To oversee and be responsible for the communications and patients’ relations matters of our client's community hospital, through...

Roles & ResponsibilitiesWorking Location: Upper Thomason Road (TE5, TE6)Work Week: 5.5 daysWorking Hours:9 am to 6 pm (Monday to Friday) & 9 am to 1 pm (Saturday)Monthly Salary Ranges: S$2,700 to S$3,200Job Summary:As a care coordinator, you are part of a supportive team responsible for providing comprehensive and compassionate care coordination services for...

Roles & ResponsibilitiesPatient Service Associate in Urgent Care Centre (UCC)The role You will be responsible for the delivery of friendly and efficient customer service and creating a warm and welcoming atmosphere for all internal and external customers / patients. The key aim of the role is to provide excellent patient care and satisfaction, and also to...

Roles & ResponsibilitiesJob Summary:Assist with reception duties, registration, financial counselling, collection of payment and other administration duties.Responsibilities:Patient Care Management Greet and receive patients or visitors who present at reception counter Perform patient registration for both inpatient and outpatient by obtaining patient’s...

About the RoleWe are currently seeking a highly skilled and enthusiastic Patient Care Ambassador to join our team at Alliance Healthcare Group Limited.Key ResponsibilitiesAdministrative Tasks: Manage patient registration, appointment scheduling, and maintain accurate patient records.Clinic Operations: Operate the clinic CMS system, handle billing and...

Roles & ResponsibilitiesA Patient Service Officer (PSO) is a key member of the healthcare team, primarily responsible for providing administrative support and ensuring the smooth functioning of patient services within a healthcare facility. Here's a detailed job description: Patient Registration: Greet patients and visitors as they arrive at the facility,...

Patient Service Associate RoleAs a key member of our team at NATIONAL UNIVERSITY HEALTH SERVICES GROUP PTE. LTD., you will play a vital role in facilitating patients' journeys through our polyclinic. Your responsibilities will include assisting with patients' registration, appointment scheduling, and rescheduling, as well as providing patient care services...

Roles & ResponsibilitiesYou will support the Experience Intelligence, Innovation and Research team in managing KKH's Patient Experience Survey. Your responsibilities will include sorting and facilitating the scanning of survey forms, ensuring timely scanning, and entering data from Patient Experience Forms within set deadlines. Additionally, you will...

Job Title: Patient Services AssistantJob Summary:We are seeking a highly organized and detail-oriented Patient Services Assistant to join our team at St Luke's Hospital. The successful candidate will provide administrative support to our healthcare team, ensuring seamless patient care and efficient hospital operations.Responsibilities:Administrative Support:...

Job Title: Patient Service AssociateJob Summary:We are seeking a highly organized and detail-oriented Patient Service Associate to join our team at Recruit Express Pte Ltd. As a Patient Service Associate, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key Responsibilities:Provide information...

Roles & ResponsibilitiesJob DescriptionAs a Patient Service Associate, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care.Duties and Responsibilities· Reporting to Clinic Operations Manager· Registering and scheduling...

Job Title: Patient Service AssociateJob Summary:We are seeking a highly organized and detail-oriented Patient Service Associate to join our team at Recruit Express Pte Ltd. As a Patient Service Associate, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key Responsibilities:Provide information...

Job SummaryAs a Patient Care Administrator at HCA Hospice Limited, you will play a vital role in supporting the clinical team in providing exceptional care to our patients. Your primary responsibilities will include administering patient records, conducting means testing interviews, and assisting in conducting patient feedback surveys. You will also be...