Associate Executive, Office of Patient Experience

Job SummaryAs a Patient Information Associate at the Institute of Mental Health, you will be responsible for handling calls and enquiries from the General Line and Appointment Line to provide information on IMH's services to patients and the public. This role requires excellent communication and interpersonal skills, as well as the ability to work...

Roles & ResponsibilitiesYou will support the implementation of initiatives aimed at improving patient experience and building a patient-centric culture in NNI. You will also administer the feedback management process, including service recovery and active engagement of patients, caregivers and staff.Requirements: Recognised Degree with at least 2 years of...

Roles & ResponsibilitiesBROAD FUNCTIONTo maintain a high level of service at Patient Services Centre (PSC).You will be part of the Patient Experience Office and will:(A) Oversee front-of-house and PSC daily operations.(B) Provide support to ground staff in maintaining the level of service for patients and to ensure Patients’ information are kept up-to-date...

Roles & ResponsibilitiesThe jobholder will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. He/she aims to establish positive rapport with patients to improve the patients’ hospital experiences and to deliver pyscho-social care for...

Roles & ResponsibilitiesPatient Service Associate in Urgent Care Centre (UCC)The role You will be responsible for the delivery of friendly and efficient customer service and creating a warm and welcoming atmosphere for all internal and external customers / patients. The key aim of the role is to provide excellent patient care and satisfaction, and also to...

Roles & ResponsibilitiesYou are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers.Requirements: Recognised Degree with at least 8 years...

Job SummaryAs a Patient Service Associate at RECRUIT EXPRESS PTE LTD, you will be responsible for providing exceptional patient care and support in a fast-paced office environment. Your primary duties will include registration of patients, queue management, dispensing of medications, and collecting payment. You will also support doctors in simple procedures...

Roles & ResponsibilitiesWe are seeking Patient Service Officers who are deeply committed to the healthcare sector and wish to contribute to enhancing patients' lives. This role involves delivering exceptional non-clinical patient care at our cancer centers, requiring strong interpersonal skills to interact with both patients and doctors.Key Responsibilities:...

Job SummaryWe are seeking a highly skilled and compassionate Patient Service Associate to join our team at Recruit Express Pte Ltd. As a key member of our patient services team, you will play a vital role in ensuring the smooth discharge of patients and providing exceptional customer service.Key ResponsibilitiesAssist in the collection of payment for...

Job Title: Patient Service AssociateWe are seeking a highly organized and detail-oriented Patient Service Associate to join our team at Recruit Express Pte Ltd.Key Responsibilities:Provide exceptional customer service to patients, responding to their enquiries and resolving issues in a timely and professional manner.Update patient registration information...

Roles & ResponsibilitiesJob DescriptionAs a Patient Service Associate, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care.Duties and Responsibilities· Reporting to Clinic Operations Manager· Registering and scheduling...

Job SummaryWe are seeking a highly skilled and compassionate Patient Service Associate to join our team at the National University Health System Pte. Ltd.Key ResponsibilitiesFinancial CounsellingProvide accurate financial estimates to patients and their families.Assist patients in understanding and sourcing for financing options.Refer eligible cases to...

Job SummaryWe are seeking a skilled Patient Service Associate to join our team at KK Women's and Children's Hospital PTE. LTD. As a Patient Service Associate, you will play a vital role in ensuring the smooth registration and scheduling of patients for consultation sessions. Your excellent communication skills and attention to detail will be essential in...

National Neuroscience Institute of Singapore PTE LTD seeks a skilled professional to fill the role of Director of Patient Experience Operations.Key Responsibilities:Develop and implement initiatives to enhance patient experience and satisfaction.Lead a team in the design and delivery of service recovery and feedback management processes.Collaborate with...

Roles & ResponsibilitiesAt Sengkang General Hospital PTE LTD, we are seeking a highly skilled and dedicated individual to join our team as a Senior Patient Service Associate. This role involves providing exceptional patient care and support services to ensure a positive hospital experience for our patients and their families.Key Responsibilities:· Handle...

Roles & ResponsibilitiesKeen to provide quality customer service to patients and support services at various service touch points in a polyclinic?As the polyclinic’s service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes.You...

Patient Service Associate RoleAs a key member of our team at NATIONAL UNIVERSITY HEALTH SERVICES GROUP PTE. LTD., you will play a vital role in facilitating patients' journeys through our polyclinic. Your responsibilities will include assisting with patients' registration, appointment scheduling, and rescheduling, as well as providing patient care services...

Job OverviewThe role of a Senior Patient Service Associate at Recruit Express Pte Ltd involves handling various administrative duties and patient-related tasks. Key responsibilities include managing patient admissions, scheduling appointments, collecting deposits and payments, and providing pre-admission financial counseling. The ideal candidate will possess...

Job SummaryAs a Patient Service Associate at RECRUIT EXPRESS PTE LTD, you will be responsible for providing exceptional patient care and administrative support to our healthcare team. Your key responsibilities will include registering patients, handling enquiries, and performing various administrative tasks to ensure seamless patient care.Key...

Job Summary:The Patient Experience Coordinator will collaborate with the healthcare team to deliver high-quality patient care and support. This role requires strong interpersonal and communication skills, with the ability to work effectively with patients and colleagues across all levels.Key Responsibilities:Assist the healthcare team in providing basic...