Operations Director
3 weeks ago
We are seeking a skilled Operations Director to join our team at Howden Insurance Brokers (S.) Pte. Limited. The successful candidate will be responsible for supporting the Senior Operations Director in all operations-related activities, ensuring systems and processes meet our goals and achieve business targets.
The ideal candidate will have a minimum of 4-5 years of relevant experience in a similar capacity, with experience in Insurance/Broking being an added advantage. They will be able to build relationships across all levels, investigate and identify risks, and implement solutions. Good project management and organizational skills are essential, as well as good communication and interpersonal skills.
Key Responsibilities:
- Assist the Senior Operations Director in monitoring policies and procedures to ensure management control and quality assurance.
- Improve processes and maintain oversight of our Broking system (Novidea) to ensure operational efficiencies and reliable data.
- Maintain oversight of our IT systems to ensure they meet user needs and are fit for purpose.
- Look for opportunities to improve operational efficiency and reduce operational costs.
- Assist in implementing and monitoring transformational change culture through digitization.
- Work with the Senior Operations Director to improve overall data quality and develop operational metrics.
What We Offer:
- Commensurate salary with qualification and experience.
- Collaborative environment with excellent learning opportunities.
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