Customer Experience Ambassador
3 weeks ago
We are seeking a highly motivated Sales Ambassador to join our team at Perennial (Singapore) Retail Management PTE. LTD. The ideal candidate will possess excellent communication & interpersonal skills, be confident and fluent in delivering engaging sales presentations, and have a well-groomed outgoing and friendly personality.
Responsibilities include:
- Collaborating closely with the Sales Team to warmly welcome prospects and deliver a first-class arrival experience
- Building rapport and establishing positive relationships with customers and property agents
- Proactively generating and nurturing sales leads, leveraging experience in property sales and strong closing skills
- Upholding excellence in customer service standards, maintaining a professional image that reflects the Company's branding and products
- Liaising with the Maintenance Team and managing show flat inventory to ensure smooth operations and pristine maintenance of the show flat
- Handling sales enquiries, conducting property viewings and attending to customer requirements meticulously, including coordinating travel and hotel itineraries
- Following up and tracking on sales leads, prospects and daily show flat's visitors
- Administering all sales and legal documentation in compliance with statutory and company regulations
- Handling guest requests and complaints in a friendly and efficient manner
Requirements
- Diploma or Degree in Hospitality/ Hotel Management/ Real Estate
- Possess a Real Estate Salesperson (RES) certification with 3 to 5 years of relevant direct sales experience with property developers
- Excellent communication & interpersonal skills
- Confident and fluent in delivering engaging sales presentations
- Well-groomed with an outgoing and friendly personality
- Sales driven and customer-oriented mindset
- Independent, meticulous and have sound understanding of the property buying and selling property process, statutory and/or real estate regulatory compliance
- Proficient in Microsoft Office
- Able to work on shifts (Including weekends and/or public holidays)
- Prior experience dealing with high-end luxury properties, Front Office, Guest Relations or VIP management are advantageous
Key Skills
- Lead Generation
- Sales Presentations
- Sales
- Customer Service Oriented
- Administration work
- Sales Prospecting
- Value Based Selling
- Anti Money Laundering
- Luxury
- Direct Sales
- Sales Analysis
- Residential Development
- Legal Documentation
- Compliance
- Canvassing
- Networking
- Building Relationships
- Real Estate License
- Real Estate
- Property Viewings
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