Customer Experience Ambassador
9 hours ago
As a Customer Experience Ambassador, you will be the warm and welcoming face of our company. Your role is to ensure that every customer feels exceptionally well cared for, and you play a pivotal role in ensuring the front-end of our business operates flawlessly and at its peak performance.
Your primary objectives include maintaining our professional image, delivering outstanding customer service, and ensuring that each customer's journey with us begins seamlessly.
Responsibilities:
Your daily activities involve assisting new customers with the onboarding application process, promptly addressing their inquiries, managing and incorporating their feedback, and maintaining a professional and organized environment for both walk-in and appointment-based customers.
We're seeking someone with a customer-focused attitude, known for their cheerful and welcoming personality. Excellent computer literacy, proficiency in both English and Mandarin, and a presentable appearance are also highly regarded for this role.
Working Hours:
Both Full-time and Part-time roles are available. Full-time employees work 2 rotating shifts: 10 am - 7.30 pm and 10.45 am - 8.15 pm, with a 5-day workweek. Part-time employees kindly indicate their days/hours of availability per week for consideration.
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Customer Experience Ambassador
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