Customer Service Ambassador
3 weeks ago
At NUVE HOLDINGS PTE. LTD., we are seeking an exceptional Customer Service Ambassador to join our team. As a key member of our front office, you will be responsible for delivering outstanding customer experiences and ensuring our guests feel valued and cared for throughout their stay. Key Responsibilities:
• Perform check-ins and check-outs to ensure a seamless and efficient process
• Maintain accurate records of guest reservations and preferences
• Respond promptly and professionally to guest inquiries and concerns
• Collaborate with our housekeeping and maintenance teams to ensure our facilities are clean and well-maintained
Requirements:
• Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent
• 1-3 years of experience in a similar role
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing circumstances
What We Offer:
• Competitive salary and benefits package
• Opportunities for career growth and professional development
• A dynamic and supportive work environment
• The chance to make a real difference in the lives of our guests
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