Customer Experience Manager

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. We take pride in delivering the best customer experience possible and we...

Job Title: Customer Experience ManagerSalary Range: $80,000 - $120,000 per annumAbout DBS Bank Limited: As a leading financial services group in Asia, DBS Bank Limited is committed to delivering exceptional customer experiences. Our team of experienced professionals work together to provide innovative solutions and excellent service to our customers.Job...

The Customer Experience Manager is to develop and manage/lead nurturing strategy to support new car sales, aftersales activities and promote cross-selling opportunities. Reporting directly to the General Manager – Customer Experience, you will oversee the CX strategy that contributes to the revenue objective of the business. KEY RESPONSIBILITIES Lead and...

Customer Service LeadershipWe’re seeking a seasoned Customer Experience Manager to oversee our customer service teams and drive customer satisfaction. As a key member of our team, you will be responsible for:Developing and implementing customer service strategies to enhance customer loyalty and satisfaction.Leading performance metrics and KPIs for customer...

Roles & ResponsibilitiesAt MS. DURIAN PTE. LTD., we're expanding our operations and seeking a Customer Experience Manager to drive our business forward. As a key member of our team, you will be responsible for handling tourist customers from China & Taiwan, opening and managing a cafe, and providing excellent customer service. Your duties will also include...

About the RoleWe are seeking an experienced Customer Experience Manager to join our team at Snaphunt, responsible for delivering exceptional guest experiences.

{"Responsibilities": "Key Responsibilities:You will be responsible for developing and delivering impactful loyalty program strategies that engage, reward, and retain our customers across the region.You will innovate new ways to elevate the loyalty program and test new ideas through launching pilots in country, developing success metrics, and gathering key...

We are seeking for a Customer Experience Manager to boost our CX initiatives, shaping the experience and overall satisfaction for our clients. Work with stakeholders, develop processes, and improve service delivery. If you're passionate about creating great experiences, join us! Job Responsibilities: CX Initiatives Liaise with relevant stakeholders on a...

About Porsche Singapore Pte. Ltd.Porsche Singapore Pte. Ltd. is a trailblazing company that sees the future as an opportunity to enhance the way it engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

As a Customer Experience and Partnership Manager, you will be in the team responsible for managing EVe’s customers and various stakeholders. In this role, you will develop and refine EVe’s Customer Experience strategy and manage and uplift the customer experience for electric vehicle motorists. You will also establish long-term relationships and...

We are looking for a skilled Senior Customer Experience Manager to join our Global Technical Support team in Singapore. As a key member of our team, you will be responsible for leading the escalation management process and providing ownership and strategy to all engaged parties.Key Responsibilities:Act as an escalation point for field and sales teams for...

The OpportunityAre you passionate about uncovering insights that drive customer experience excellence? As an Experience Insights Manager, you will play a key role in researching customer and colleague experiences to inform data-driven decisions that enhance their journeys.About the RoleWe are seeking a skilled and detail-oriented individual to join our...

About This RoleDigitas is looking for a skilled Digital Customer Experience Manager to join our team. As an Account Manager, you will play a pivotal role in driving customer loyalty and retention through the delivery of insights and targeted customer communications.Working closely with clients, you will be responsible for managing monthly newsletters,...

About HSBCHSBC is a global banking and financial services company that provides a wide range of products and services to individuals, businesses, and institutions. We have a long history of innovation and a strong commitment to our customers.Job SummaryWe are seeking a high-calibre professional to join our team as an Assistant Vice President, Premier Elite...

Job DescriptionOur Global Technical Support team is seeking an exceptional individual to lead the escalation management process and facilitate a positive support experience for our highest priority customers. This role requires a strong technical support background, excellent organizational and interpersonal skills, and the ability to work autonomously while...

**Job Overview:**We are seeking a skilled and experienced individual to lead our customer experience and training initiatives. As a key member of our team, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences, while also fostering a culture of service excellence within our organization.**Key...

The Edge Partnership seeks a visionary leader to drive its customer service strategy.Role OverviewThis esteemed position offers an unparalleled opportunity to lead a talented team in delivering exceptional customer experiences.Job SummaryWe are seeking an experienced Customer Services Lead who can develop and implement effective strategies to enhance...

Roles & ResponsibilitiesAbout UsThe Real Madrid Foundation Football & Basketball School is the only major club in Singapore providing both football and basketball training for toddlers, children and youth up to 17 years old. The school seeks to develop players and leaders on and off the field with the methods and inspiration of Real Madrid, the sports club...

Director of Customer Experience Management About the RoleWe are seeking a seasoned professional to lead our Customer Experience team in Singapore. The successful candidate will be responsible for developing and implementing strategies to deliver exceptional customer experiences across all touchpoints.Key ResponsibilitiesDevelop and execute customer...

Job Overview:The Senior Customer Experience Manager will oversee the Client Services Hub for Fendi in Southeast Asia & Australia. This role requires a strong team leader to guide Client Services Advisors and achieve desired results.Key Responsibilities:Deliver exceptional customer experiences across various communication channels, aligning with Fendi's brand...