Customer Experience Lead

Job Title: Customer Experience LeadJob Summary: We are seeking a Customer Experience Lead to develop and implement strategies to enhance overall customer experience, ensuring satisfaction and loyalty. The ideal candidate will have a strong background in customer experience management and be able to lead and motivate a team of customer service trainers.Key...

About United Overseas BankUnited Overseas Bank Limited is a leading bank in Asia with a strong commitment to delivering exceptional customer experiences. Our Channels & Digitalization function is responsible for enabling end-to-end seamless connectivity for our customers across all physical and digital touchpoints.About the RoleWe are seeking a highly...

Roles & ResponsibilitiesThe Customer Experience (CX) Team Lead role is to mentor and train the Customer Experience team, who are the faces of Core Collective. Core Collective is not just a fitness nor wellness business, it is a hospitality business at its core and thus a high level of customer excellence should be achieved.Who We Are:Since our launch in...

Job DescriptionAt TikTok, we're revolutionizing the e-commerce landscape with a unique and innovative approach. As our ideal candidate, you'll play a crucial role in shaping our customer experience strategy, ensuring seamless execution of user-centric solutions.About UsWe're a leading Internet company with millions of loyal users worldwide. Our mission is to...

Job DescriptionOur Global Technical Support team is seeking an exceptional individual to lead the escalation management process and facilitate a positive support experience for our highest priority customers. This role requires a strong technical support background, excellent organizational and interpersonal skills, and the ability to work autonomously while...

Job DescriptionWe are seeking a highly motivated and customer-focused Sales Associate Lead to join our team at IKEA Tampines. As a Sales Associate Lead, you will play a crucial role in ensuring an exceptional customer experience by assessing customers' needs, providing information and assistance when required.Key Responsibilities:Ensure high levels of...

About ShopeeShopee is a leading e-commerce platform that offers a wide range of products and services to its customers. Our operations team plays a crucial role in ensuring the smooth functioning of our platform, from product listing to customer delivery.Job DescriptionWe are seeking an experienced Lead Operations Manager - Customer Experience to join our...

Job OverviewSingapore Airlines is seeking an exceptional Business Analytics Lead to join our Customer Experience Division. As a key member of the Buisness Analytics Department, you will play a pivotal role in driving customer-centric analytics initiatives and collaborating with cross-functional teams.

About the RoleWe are seeking a seasoned leader to join our Customer Experience and Business Trends team as Principal Customer Insights Strategist. In this role, you will be responsible for identifying emerging customer trends and delivering actionable insights that drive strategic decisions.Key ResponsibilitiesSurface key emerging customer trends that Amazon...

About the RoleWe are seeking a seasoned Senior Customer Success Manager to join our team at BlackLine. As a key member of our customer success organization, you will be responsible for delivering post-sales efforts to our assigned customers via a consultative Customer Success program strategy.The ideal candidate will have extensive experience in the...

PRISM+ is a leading Singaporean direct-to-consumer smart home appliances brand, committed to offering innovative products at affordable prices. Our goal is to deliver a world-class customer experience, and we are seeking a talented team member to help us achieve this mission.Key Responsibilities:Lead and mentor a diverse team of customer service agents...

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. Responsibilities: Lead, mentor, and motivate a diverse team of 20...

Job Title: Project Lead - Customer Operations and Experience EnhancementWe are seeking a highly skilled Project Lead to spearhead our Customer Operations team in enhancing the customer experience. This is an excellent opportunity for a seasoned professional to join Razer and drive project success.About the RoleThis role involves overseeing day-to-day contact...

The Customer Experience Manager is to develop and manage/lead nurturing strategy to support new car sales, aftersales activities and promote cross-selling opportunities. Reporting directly to the General Manager – Customer Experience, you will oversee the CX strategy that contributes to the revenue objective of the business. KEY RESPONSIBILITIES Lead and...

At PRISM+, we strive to deliver exceptional customer experiences through innovative products and services. We are seeking a seasoned Customer Experience Director to join our team, responsible for designing and optimizing customer service processes.This role requires strong leadership and management skills to lead and manage a team of customer service agents....

At USER EXPERIENCE RESEARCHERS PTE. LTD., we are seeking an experienced Digital Product Lead to spearhead our product development efforts.The ideal candidate will have a strong background in product management, with at least 3 years of experience in managing product lines from strategic planning to tactical activities.The successful candidate will be...

Customer Experience Agent - Lead Logistics (SCM) Opportunity Responsible for owning/managing the customer experience of his/her customers by identifying issues proactively, building strong relationships with customers, and identifying solutions that benefit both Maersk and the customer. The Customer Experience Consultant will be based in Paya Lebar,...

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. We take pride in delivering the best customer experience possible and we...

Company OverviewWise is a company that empowers individuals and businesses to move money without borders, fostering financial inclusion and reducing costs. Our innovative approach combines technology and banking expertise to create a seamless experience for customers worldwide.Salary Range:SGD 8,100 - 9,600 monthly + RSUs, providing a competitive...

Roles & ResponsibilitiesOur client is actively searching for a Customer Experience Specialist to join their team!If you are a dynamic individual seeking a new career opportunity, read further!The responsibilities of this role are: Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively and...