Customer experience agent

Roles & ResponsibilitiesWe are hiring a Customer Service Agent to manage customer queries and complaints. You will also be asked to process orders, modifications and escalate complaints across a number of communication channels. Todo well on this role, you need to be able to remain calm when customers are frustrated and well versed with computers and...

Roles & ResponsibilitiesAs a Customer Service Agent, you are the voice of the organisation, providing customers with a positive first impression. You are to uphold the professionalism when assisting customers in order taking and tracking of deliveries, as well as handling feedback and complaints.You will be working with various departments to ensure...

At PRISM+, we strive to deliver exceptional customer experiences through innovative products and services. We are seeking a seasoned Customer Experience Director to join our team, responsible for designing and optimizing customer service processes.This role requires strong leadership and management skills to lead and manage a team of customer service agents....

We are seeking a highly motivated and energetic Customer Experience and Operations Executive to join our fast-growing startup. The successful candidate will be responsible for making outbound calls to customers to check on their experience, navigating systems and making reports, and receiving and resolving more complicated cases that are escalated from...

Roles & ResponsibilitiesZenith Infotech (S) , a Tech Recuritmnet firm with 27 years of history locally, is looking out for Customer Service Agent, on a 12 months contract role, working location at Suntec area.Job Scope· lst level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising...

This role will report to the Customer Service Team Leader. As a Customer Experience Executive, you will be the go-to person for our offshore Customer Service Officers. You will assist the Customer Service Team Leader in managing day-to-day operations of the contact center, providing insights, advice, and approvals to technical cases escalated by our...

Roles & Responsibilities​Our client is a global leader in gateway services, who is seeking to recruit a Airline Customer Service Agent. This position is based in Singapore.Airline Customer Service AgentResponsibilitiesYou play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers...

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. We take pride in delivering the best customer experience possible and we...

Key Responsibilities:Provide timely and accurate responses to complex cases and complaints.Act as a liaison between the customer service department and various business units.Analyze customer data and feedback to identify trends and opportunities for improvement.Audit works submitted by agents to ensure data integrity and accuracy.Requirements:Diploma from a...

Key ResponsibilitiesProcess customer reservation requests and support loyalty and customer care inquiries. Handle Marriott brand contacts, assisting customers with booking needs or questions via voice and email channels. Deliver exceptional customer experiences by providing information on property facilities, services, and room accommodations. Identify...

Customer Service Agent You play a vital role in creating a memorable experience for all our passengers. Your main role involves checking in, greeting passengers upon their arrival, and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi...

Roles & ResponsibilitiesWhat's on offer: Industry: Aviation Location: Airport Remuneration: Competitive base salary + AWS, for experienced hires, + shift allowance and OT. Additional Benefit: $5000 sign-on bonus.Customer Service OfficerOversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a...

Customer Success Agent | YC Backed Startup Strive is an online coding school for kids (8-16). We help students start and commit to their coding journeys by making coding fun and exciting. We focus, above all else, on making the process of learning joyful. Our mission is to make education more joyful and meaningful. We are starting with coding, but our goal...

Job Title: Assistant Director, Customer SupportAt Careers@Gov, we are seeking a highly skilled and experienced professional to join our team as an Assistant Director, Customer Support. As a key member of our customer support team, you will be responsible for developing and implementing customer support strategies, processes, and standards to drive...

Roles & ResponsibilitiesJob Description & Requirements1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.Ensure proper documentation, notification,...

Key ResponsibilitiesWe are seeking a highly motivated Sales Ambassador to join our team at Perennial (Singapore) Retail Management PTE. LTD. The ideal candidate will possess excellent communication & interpersonal skills, be confident and fluent in delivering engaging sales presentations, and have a well-groomed outgoing and friendly...

About ZendeskZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today, we power billions of conversations with brands you know and love.Job OverviewThis role requires a results-oriented Sales Specialist for Zendesk QA who can collaborate closely with a team of Zendesk Account Executives and Solution Engineers to...

Opportunity Responsible for owning/managing the customer experience of his/her customers by identifying issues proactively, building strong relationships with customers and identifying solutions which benefit both Maersk and the customer. The Customer Experience Consultant will be based in Paya Lebar, Singapore. We Offer At Maersk we value the diversity of...

Job Description & Requirements1st level helpdesk to respond to calls and provide first call resolution to users who called into our public-facing hotline, advising on issues.Liaise with other support teams or product teams as required to resolve requests/issues in a timely manner.Ensure proper documentation, notification, escalation, tracking, and follow-up...

Expeditors is a Fortune 500 Company. Our global network offers a broad range of logistic services including air and ocean transportation, customs brokerage, distribution, cargo insurance, duty drawback, and consulting. Expeditors hires the best in the industry, and the financial results are a direct result of its people and unique culture. Our motto,...