Customer Service Agent

Roles & ResponsibilitiesAs a Customer Service Agent, you are the voice of the organisation, providing customers with a positive first impression. You are to uphold the professionalism when assisting customers in order taking and tracking of deliveries, as well as handling feedback and complaints.You will be working with various departments to ensure...

Roles & Responsibilities​Our client is a global leader in gateway services, who is seeking to recruit a Airline Customer Service Agent. This position is based in Singapore.Airline Customer Service AgentResponsibilitiesYou play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers...

Key ResponsibilitiesProcess customer reservation requests and support loyalty and customer care inquiries. Handle Marriott brand contacts, assisting customers with booking needs or questions via voice and email channels. Deliver exceptional customer experiences by providing information on property facilities, services, and room accommodations. Identify...

Roles & ResponsibilitiesWhat's on offer: Industry: Aviation Location: Airport Remuneration: Competitive base salary + AWS, for experienced hires, + shift allowance and OT. Additional Benefit: $5000 sign-on bonus.Customer Service OfficerOversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a...

Roles & ResponsibilitiesJob Description & Requirements1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.Ensure proper documentation, notification,...

Roles & ResponsibilitiesAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service...

Roles & ResponsibilitiesYou play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport....

Roles & ResponsibilitiesStrong listening, communicating, and customer service skills. Ability to multitask and provide effective solutions. Works well with others and helps foster a supportive work environment. Knowledge of our company's market, industry, and products.Tell employers what skills you haveCustomer Service SkillsAbility to MultitaskMicrosoft...

Roles & ResponsibilitiesWe are looking for a Guest Service Agent (Customer Service Representative) to join our exciting and fast-growing company. Based at Dao by Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dorsett, you are not alone! We are here to assist by supporting you with great practices. You will have the...

Roles & ResponsibilitiesJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification,...

Customer Call Centre AgentAt PERSOLKELLY Singapore Pte Ltd, we are seeking a highly skilled Customer Call Centre Agent to join our team. As a Customer Call Centre Agent, you will be responsible for maintaining a positive, empathetic, and professional attitude toward customers.Responsibilities:Responding promptly to customer inquiries on general and...

The Pink Parlour team is seeking a highly skilled Customer Service Agent to join our dynamic team!About the RoleWe are looking for an exceptional individual who can provide top-notch customer service and support to our clients. As a Customer Service Agent, you will be responsible for managing customer queries and complaints, processing orders and...

Key Responsibilities:As a Customer Service Agent, you will be the primary point of contact for our customers, providing them with exceptional service and support. You will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction.Some of your key responsibilities will include:Providing timely and effective responses...

Roles & Responsibilities) at least 3 years in shipping liner/freight forwarder/logistics company.2) serving mostly direct shippers & agents nominations shipments handling their shipments from A to Z that consist of shipment planning/booking, transportation, documentation, customs clearance & billing.3) liase with major consolidators, carriers & nvocc.4)...

Roles & ResponsibilitiesJob responsibilities· Develop, manage and maintain good customer account relationship between Zero Spot and corporate clients (existing & potential).· Achieving volume, profitability and customer satisfaction KPIs by management.· Generate new business through innovative strategies, negotiate deal terms.· Conflict Resolution –...

Job Title: Outbound Call Center AgentAt CareerVisors, we are seeking a highly skilled and motivated Outbound Call Center Agent to join our team.Job Summary:We are looking for a customer-focused individual to handle inbound and outbound calls related to payment inquiries and hospital bills. The successful candidate will be responsible for managing accounts...

Job DescriptionThis role has to promptly & professionally attend to the customers when they walk into our service centers. The ideal candidate will coordinate the front line operation, book appointments, and provide general administrative support. They will handle first-level complaints, assist Service Advisors & Call agents in ensuring a smooth operation of...

Roles & Responsibilities1) Coordinate adhoc / consolidation booking with customer and booking of space with airline.2) Coordinate rates quotation with airline and provide rates to sales team for quotation to customer.3) Monitor consolidations for various destination, monitor on the space and rates.4) Send flight schedules to customer upon confimation.5)...

Job Title: Outbound Call Center AgentWe are seeking a highly skilled and motivated Outbound Call Center Agent to join our team at CareerVisors. As a key member of our customer service team, you will be responsible for making outbound calls to follow up on payments for hospital bills, handling inbound calls regarding payment inquiries, and managing accounts...

Job DescriptionCompany OverviewANRADUS PTE. LTD. is a leading logistics company that provides innovative solutions to its clients. We are seeking a highly motivated and experienced Customer Service Representative to join our team.Job SummaryWe are looking for a skilled Customer Service Representative to handle daily rate enquiries from local customers and...