Customer Service Agent

7 days ago


Singapore Nayaka Services Pte Ltd Full time

CUSTOMER SERVICE AGENT (AIRPORT)
- $2,300/month Gross before CPF deduction (3yr contract)
- Retention bonus after each year
- Pay revision after each year based on performance

Working Days & Hours:

- Monday to Sunday (5 Days & 44hrs/week Rotational basis)
- Shift A - 03:00hrs to 12:00hrs
- Shift B - 08:00hrs to 17:00hrs
- Shift C - 14:00hrs to 23:00hrs
- Shift D - 21:00hrs to 06:00hrs

**Location**:

- Changi Airport

**Job Description**:

- Handling Check In duties
- Handling of Departure boarding gate area
- Meet and greet services
- Transfer counter services
- Other miscellaneous duties when assigned

Job Requirements:

- Presentable and well groomed
- Possess basic computer skills
- Good communication skills and command of English
- Positive attitude with excellent customer service skills
- Able to work weekends, eve of Public Holiday and Holiday
- Must abide by Airport rules & regulations and follow safety procedures whilst on duty

Notes:

- Training Provided
- Three year contract
- Off-In-Lieu entitled for shifts that fall on Public Holiday
- Transport claim up to $30 Reimbursable (For shifts starting before 0700hrs or shifts ending past 2300hrs)

**Job Types**: Full-time, Part-time, Permanent, Contract
Contract length: 36 months

**Salary**: $2,200.00 - $2,300.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Early shift
- Holidays
- Late shift
- Night shift
- Weekend availability

Supplemental Pay:

- Retention bonus

**Experience**:

- Customer service: 1 year (preferred)



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