Airline Customer Service Agent

Roles & ResponsibilitiesJob PurposeTo provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Assist Team Leader and support Customer Service & Sales Agents. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: ...

Roles & ResponsibilitiesJob PurposeTo provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Assist Team Leader and support Customer Service & Sales Agents. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: ...

Roles & ResponsibilitiesAs an Airline Reservation Officer, you are required to provide travel information over the telephone/email to customers of the airline. You will need to attend to walk-in as well as travel agencies' inquiries. You must ensure that you are informed of the airline you are handling typically the flight schedules, fare information,...

Roles & ResponsibilitiesAs an Airline Reservation Officer, you are required to provide travel information over the telephone/email to customers of the airline. You will need to attend to walk-in as well as travel agencies' inquiries. You must ensure that you are informed of the airline you are handling typically the flight schedules, fare information,...

Roles & ResponsibilitiesPosition TitleSales Executive (SIN)Reports ToCountry Manager Singapore / PhilippinesKey Accountability To assist in all sales activities and provide personalized service to travel agents e.g., 80 agents and execute strategies to meet the targeted revenue. To prepare sales presentations, proposals and other documents regarding...

Roles & ResponsibilitiesPosition TitleSales Executive (SIN)Reports ToCountry Manager Singapore / PhilippinesKey Accountability To assist in all sales activities and provide personalized service to travel agents e.g., 80 agents and execute strategies to meet the targeted revenue. To prepare sales presentations, proposals and other documents regarding...

Role Overview: As a Sales Executive, you will play a vital role in driving passenger sales by fostering relationships with travel agents, corporate clients, and other key stakeholders. Your focus will be on maximizing revenue and increasing brand visibility for the airline in the local market. Key Responsibilities: • Develop and execute sales strategies...

Job DescriptionIn the role of Customer Care Specialist, you will be responsible for providing exceptional customer service to passengers at our airport facilities. Your primary goal will be to ensure that all passengers receive a positive experience, whether they are claiming their baggage or seeking assistance with any issues.Key Responsibilities:• Attend...

Roles & ResponsibilitiesResponsibilities (includes but not limited to): Raise reports of mishandled and damaged bags, in accordance to airline requirements. Trace mishandled baggage and keep passengers informed of the status. Assist passengers with odd sized bags. Answer hotline calls on baggage matters.Requirements: Local NITEC or Higher NITEC...

Roles & ResponsibilitiesResponsibilities (includes but not limited to): Raise reports of mishandled and damaged bags, in accordance to airline requirements. Trace mishandled baggage and keep passengers informed of the status. Assist passengers with odd sized bags. Answer hotline calls on baggage matters.Requirements: Local NITEC or Higher NITEC...

Roles & ResponsibilitiesSummaryThe Cargo Agent is responsible for timely processing and screening of import and export documentation. Any irregularities identified are properly escalated and reported to the respective airlines in accordance to airline timeline requirement. He/she serves as liaison between the Export Manifesting and Import Documentation team...

Roles & ResponsibilitiesSummaryThe Cargo Agent is responsible for timely processing and screening of import and export documentation. Any irregularities identified are properly escalated and reported to the respective airlines in accordance to airline timeline requirement. He/she serves as liaison between the Export Manifesting and Import Documentation team...

Roles & ResponsibilitiesAre you a young, energetic go-getter who thrives in a fast-paced environment? Do you have a passion for travel and sales? If so, we want YOU on our team!As a Sales Executive, you’ll be at the heart of our mission—driving passenger sales, building strong relationships with travel agents and corporate clients, and making our airline...

Roles & ResponsibilitiesAre you a young, energetic go-getter who thrives in a fast-paced environment? Do you have a passion for travel and sales? If so, we want YOU on our team!As a Sales Executive, you’ll be at the heart of our mission—driving passenger sales, building strong relationships with travel agents and corporate clients, and making our airline...

Roles & Responsibilities1) Coordinate adhoc / consolidation booking with customer and booking of space with airline.2) Coordinate rates quotation with airline and provide rates to sales team for quotation to customer.3) Monitor consolidations for various destination, monitor on the space and rates.4) Send flight schedules to customer upon confimation.5)...

Roles & Responsibilities1) Coordinate adhoc / consolidation booking with customer and booking of space with airline.2) Coordinate rates quotation with airline and provide rates to sales team for quotation to customer.3) Monitor consolidations for various destination, monitor on the space and rates.4) Send flight schedules to customer upon confimation.5)...

Roles & ResponsibilitiesXiamen Airlines is a leading airline based in Xiamen, China, is seeking a motivated and enthusiastic Airline Representative to join our team at Changi Airport, Singapore. In this fast-paced role, you'll play a vital role in ensuring a smooth and enjoyable travel experience for our passengers.Job Highlights Located at Changi Airport ...

Roles & ResponsibilitiesXiamen Airlines is a leading airline based in Xiamen, China, is seeking a motivated and enthusiastic Airline Representative to join our team at Changi Airport, Singapore. In this fast-paced role, you'll play a vital role in ensuring a smooth and enjoyable travel experience for our passengers.Job Highlights Located at Changi Airport ...

Job DescriptionThis role is responsible for overseeing the smooth operation of Customer Service Counters at Customer Labs. The successful candidate will manage a team of Customer Service Officers to provide exceptional service to customers.Key ResponsibilitiesConduct daily briefings with Customer Service Officers to ensure they are informed about mall and...

Roles & ResponsibilitiesAs a Customer Service Agent, you are the voice of the organisation, providing customers with a positive first impression. You are to uphold the professionalism when assisting customers in order taking and tracking of deliveries, as well as handling feedback and complaints.You will be working with various departments to ensure...