Customer Sales
5 days ago
Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: - Ensure the highest standard of customer service is provided to Emirates customers, provide them with details on Emirates fares and actively issue online tickets and sell related products by identifying customer needs through rapport building, actively seeking out sales opportunities and promoting all Emirates related products. Ensure set service quality levels are achieved for all customer interactions - Issue Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service. Highlight to customers the relevant requirements covering their journey such as passport, visa & health requirements and other details such as check-in place and time. - Actively enhance Emirates revenue earnings by providing options to customer on all products and services such as Skywards membership, DBB, Dubai stopovers, hotel bookings and upgraded fares. - Keep abreast of Emirates Group news and updates to ensure relevant professional and company standards are maintained. - Retail Office only - Ensure that all necessary ticket related documentation is filed, time tables updated, brochures, sale and promotional material is properly displayed on individual counters, providing various options to the customer which will assist in increasing sales. - Support the Customer Sales & Service Team Leader on closing the end of day sales and banking monies received. - Support Travel Agents by assisting them in making bookings with special arrangements. Advise and guide Travel Agents on quoting special fares and completing ticketing formalities. Fulfil Emirates online queries and other complex activities such as medical cases and special services.
Qualifications & Experience: Commercial/Sales.Other : : Educated to at least GCSE or O Level standard or equivalent. 2+ years in a contact centre or reservations office environment within the airline or travel industry or completion of a Diploma/Degree in Travel and Tourism. Knowledge/skills: PC based skills to operate Windows package including Microsoft Word/ Excel/ E-mail. Other languages besides English: As some Contact Centres deal with multi - lingual calls, fluency in a required language will be advantageous. Please note that you must have the right to live and work in Singapore.
Salary & Benefits: Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays.
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Sales
2 weeks ago
Singapore CUSTOMER SYSTEMS SINGAPORE PTE. LTD. Full timeIdentify, develop, and maintain relationships with clients to build positive relationships - At least 1-3 years of sales experience - To understand client’s needs to propose suitable solutions - Assist Sales Manager in preparation with sales proposal - able to work in weekend and PH - Attend to customer enquiries & follow up - make sales plan every month -...
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Sales & Service Associate
1 week ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
2 weeks ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
2 weeks ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
6 days ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
6 days ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales Assistant
7 days ago
Singapore SALES HERO PTE. LTD. Full timeRoles & ResponsibilitiesJoin us today – Where Sales Meets FunAre you a people person who loves engaging with customers? Do you thrive in a fast-paced environment and want to grow in a vibrant team? We are looking for enthusiastic Sales Assistants to join our squadWhat You'll Be Doing:Assist customers with product inquiries & provide excellent service ...
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Sales Assistant
7 days ago
Singapore SALES HERO PTE. LTD. Full timeRoles & ResponsibilitiesJoin us today – Where Sales Meets FunAre you a people person who loves engaging with customers? Do you thrive in a fast-paced environment and want to grow in a vibrant team? We are looking for enthusiastic Sales Assistants to join our squadWhat You'll Be Doing:Assist customers with product inquiries & provide excellent service ...
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Sales Assistant
5 days ago
Singapore SALES HERO PTE. LTD. Full timeRoles & ResponsibilitiesSales meets enthusiasm, where customers and fun blend together.We are looking for sales assistants who thrive in a fast-paced environment and want to grow with our vibrant team.Your Key Tasks:Provide exceptional customer service by answering product inquiriesSupport daily sales operations to maintain a well-presented storePromote...
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Sales Assistant
6 days ago
Singapore SALES HERO PTE. LTD. Full timeRoles & ResponsibilitiesWe're Seeking Enthusiastic Sales Assistants to Join Our TeamAre you a people person who loves engaging with customers? Do you thrive in a fast-paced environment and want to grow in a dynamic team?Key Responsibilities:Provide exceptional customer service, addressing product inquiries and concerns.Support daily sales operations,...