Customer experience and operations executive

Company: Aureus Group Pte. Ltd  Position: Customer Experience Executive Location: Singapore  Monthly Compensation: $3,000 monthly   Company Description  Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative...

This role will report to the Customer Service Team Leader. As a Customer Experience Executive, you will be the go-to person for our offshore Customer Service Officers. You will assist the Customer Service Team Leader in managing day-to-day operations of the contact center, providing insights, advice, and approvals to technical cases escalated by our...

Key Responsibilities:We are seeking a highly skilled Customer Experience Transformation Executive to drive operational efficiency, excellence, and transformation initiatives within the Customer Centre. The ideal candidate will have a strong background in project management, process improvement, and customer experience.The selected candidate will be...

Job DescriptionAs a key member of the Executive Access team, the Office Manager will play a crucial role in ensuring the smooth operation of our facilities and providing exceptional administrative support to our directors.Key ResponsibilitiesProvide comprehensive KYC support, including account opening processes, to high-net-worth individuals.Liaise with...

Company: Aureus GroupPte. Ltd Position: Customer ExperienceExecutive Location:Singapore Monthly Compensation: $3,000monthly  CompanyDescription  Founded inSeptember 2013, the Aureus Group has revolutionised music educationin Singapore. As the fastest-growing music school chain, itsinnovative business model and dedication to transformative...

About ShopeeShopee is a leading e-commerce platform that offers a wide range of products and services to its customers. Our operations team plays a crucial role in ensuring the smooth functioning of our platform, from product listing to customer delivery.Job DescriptionWe are seeking an experienced Lead Operations Manager - Customer Experience to join our...

Key Responsibilities: Operational Strategy & Leadership: Develop, execute, and refine operational strategies aligned with the company's growth objectives and values. Lead the strategic planning process and ensure smooth execution of projects across all departments, particularly with compliance, technology, and client services. Establish operational KPIs...

About Stranger SoccerWe are a Singapore-based company experiencing rapid growth, with a revolutionary platform and Mobile App for on-demand football. Our platform has solved the problem of making it easy for individuals to play football, and we have amassed over 50,000 registered users playing hundreds of games a week.Role and ResponsibilitiesThe selected...

Job Title: Project Lead - Customer Operations and Experience EnhancementWe are seeking a highly skilled Project Lead to spearhead our Customer Operations team in enhancing the customer experience. This is an excellent opportunity for a seasoned professional to join Razer and drive project success.About the RoleThis role involves overseeing day-to-day contact...

About Stranger SoccerStranger Soccer is a dynamic Singapore-based company experiencing rapid growth. Our revolutionary platform and mobile app make it easy for individuals to play football with hundreds of games happening every week.We are seeking a skilled Customer Experience Specialist to join our team in Singapore. As an Official Host, you will be...

Job SummaryWe are seeking a highly skilled Trade Finance Operations Senior Officer to join our team at Executive Access. The successful candidate will be responsible for ensuring the smooth execution of trade finance transactions, maintaining accurate records, and providing exceptional customer service.Key ResponsibilitiesTransaction Processing: Authorize...

Job Title: Customer Experience LeadJob Summary: We are seeking a Customer Experience Lead to develop and implement strategies to enhance overall customer experience, ensuring satisfaction and loyalty. The ideal candidate will have a strong background in customer experience management and be able to lead and motivate a team of customer service trainers.Key...

Roles & ResponsibilitiesPosition SummaryThe Customer Service Specialist will be responsible for providing exceptional customer service experience. This role involves frequent interactions and close collaborations with internal stakeholders such as the Account team and the Operational teams.Key ResponsibilitiesDevelop strong relationships with customers....

Roles & ResponsibilitiesThe Assistant Customer Experience & Operations Manager ensures that all the facility management and operations in our organization are carried on in an efficient, professional and cost-effective way at the same time delivering a high level of excellence customer experience to our residents and members.Who We Are:Since our launch in...

Roles & ResponsibilitiesDescriptionAttend to customers’ enquiries through phone call, email, social media platforms.Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry.Assist customers with after-sales service issues e.g. Handle sales orders and exchanges/returns by collaborating with other...

About the JobIKEA Jurong is a unique city centre store, a smaller store with a big turnover and 3 million visitors. The store will be led by an ambitious team consisting of the Store, Commercial, Operations, IKEA Food and a Retail Foundation Manager.In your role as Sales & Service Generalist, you will ensure the end-to-end shopping experience and apply home...

Roles & Responsibilities Oversee daily operations, plan and schedule manpower. Coordinate with HOD and customers to ensure quality service delivery (compiling, analyzing, and review of operation plans to improve work procedures and quality service delivery) Ensure staffs adhere to safety measures when executing laundry tasks/operations. Monitor working...

Roles & Responsibilities Basic Salary + High Commission + Variable Performance Bonus (earn up to $4000) 5 days/6 days work week Medical Benefits Staff Purchase DiscountsTell employers what skills you haveMicrosoft OfficeMicrosoft ExcelCustomer ExperienceSocial MediaCustomerfacingInterpersonal SkillsCustomer LoyaltyAdministrationSales...

We are seeking a dedicated and compassionate Customer Service Executive to join our team at I Can Read.About the RoleThis is an exciting opportunity for a customer-focused individual who is passionate about delivering exceptional service. As a key member of our centre, you will be responsible for conducting administrative and operational tasks, ensuring...

Job Title: Operations SupportJob Description:Manage various CRM platforms for collecting customer feedback (Zendesk, Medallia, RateIT).Support quality management and service processes by monitoring and analyzing CRM-related data.Design customer interactions that drive customer satisfaction through effective data analysis.Understand the piece pick concept...