Executive Customer Experience Director
1 week ago
Aventir Group Pte Ltd is seeking an experienced Executive Customer Experience Director to lead our team in delivering exceptional customer service and enhancing customer satisfaction.
Key Responsibilities:- Manage daily team operations, improving service workflows, and implementing initiatives that support a client-first approach
- Develop and maintain customer profiles, refining lead qualification, and implementing customer satisfaction surveys and loyalty programs
- Standardize communication protocols, conduct regular service audits, drive the digitalization of workflows, and CRM adoption
- Set team goals, conduct performance reviews, and prepare periodic reports for management
- Bachelor's degree in Business Administration or related field
- 10+ years in customer service, with 5+ years in a leadership role
- Strong leadership, communication, and CRM skills
- Proven time management and problem-solving abilities
We offer a comprehensive compensation package, including a competitive salary, bonuses, and benefits. If you are a results-driven professional with excellent leadership skills, we encourage you to apply for this exciting opportunity.
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Executive, customer service
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Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
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Customer Experience Director
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Customer Experience Director
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Customer Experience Director
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Strategic Customer Experience Director
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Customer Experience Director
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Director of Customer Experience
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Customer Experience Director
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Customer Experience Director
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Director of Customer Experience Management
3 weeks ago
Singapore United Overseas Bank Full timeDirector of Customer Experience Management About the RoleWe are seeking a seasoned professional to lead our Customer Experience team in Singapore. The successful candidate will be responsible for developing and implementing strategies to deliver exceptional customer experiences across all touchpoints.Key ResponsibilitiesDevelop and execute customer...
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Customer Experience Director
4 weeks ago
Singapore PRISM+ Full timeAt PRISM+, we strive to deliver exceptional customer experiences through innovative products and services. We are seeking a seasoned Customer Experience Director to join our team, responsible for designing and optimizing customer service processes.This role requires strong leadership and management skills to lead and manage a team of customer service agents....
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Executive Support Specialist
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Singapore Executive Access Full timeWe are seeking a highly skilled and experienced Executive Assistant to support our company directors in various administrative duties.General administrative tasks, including finance and accounting related workLiaising with bankers to provide documentation for Know Your Customer (KYC) purposesTo qualify for this role, you must possess:A minimum of 2 years'...
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Customer Experience Director
1 week ago
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Customer Experience Director
1 week ago
Singapore X EMPIRE CUISINE PTE. LTD. Full timeJob OverviewA Customer Experience Director is required to oversee sales, inventory management, and customer support at X Empire Cuisine PTE. LTD.About the RoleThis role involves directing and supervising employees in sales, inventory management, and providing exceptional customer service. The ideal candidate should be able to greet and assist customers,...
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Senior Customer Experience Director
6 days ago
Singapore AVENTIR GROUP PTE. LTD. Full timeWe are seeking a highly skilled Senior Customer Experience Director to lead our customer service team in delivering exceptional service and enhancing customer satisfaction at Aventir Group Pte Ltd.About the RoleThis is a leadership position that requires a strong customer-centric approach, excellent communication skills, and the ability to drive process...
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Customer Experience Executive
4 weeks ago
Singapore Aureus Group Pte Ltd Full timeCompany: Aureus Group Pte. Ltd Position: Customer Experience Executive Location: Singapore Monthly Compensation: $3,000 monthly Company Description Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative...
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Customer Experience Director
5 days ago
Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full timeMANPOWER STAFFING SERVICES (S) PTE LTD Job PostingWe are seeking an experienced CUSTOMER EXPERIENCE DIRECTOR to join our team in Singapore.About the Role:The ideal candidate will have a minimum of 5 years of experience in customer experience or service management, preferably within the automotive industry.Key Responsibilities:Strategic Leadership: Develop...
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Construction Director
4 weeks ago
Singapore Artemis Executive Solutions Full timeJob Title: Construction DirectorA dynamic opportunity has arisen for an experienced Construction Director to join our team at Artemis Executive Solutions.Salary: SGD 160,000 - 200,000 per annumJob Description:We are seeking a seasoned professional with extensive experience in managing construction projects. The ideal candidate will have a proven track record...