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Operations Manager
1 month ago
We are seeking a highly skilled and experienced Operations Manager to join our team at Believer Music PTE. LTD.
The ideal candidate will possess a strong background in customer service management, with a proven track record of success in leading teams and driving business growth.
As an Operations Manager, you will be responsible for ensuring the smooth day-to-day operations of our front-end services, including course administration, retail sales, training, and team management.
Key Responsibilities:
- Lead a team of customer service executives to deliver exceptional customer experiences
- Develop and implement effective operational strategies to drive business growth and improve efficiency
- Maintain high standards of customer satisfaction and ensure timely issue resolution
- Collaborate with cross-functional teams to achieve business objectives
Requirements:
- Minimum 5 years of experience in customer service management or a related field
- Proven track record of success in leading teams and driving business growth
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- High organizational and administrative capabilities
What We Offer:
- An annual package of $100,000
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A chance to make a meaningful impact on our customers' lives
Note: This is a full-time position that requires a 6-day workweek with rotational shifts. Locals, PRs, and foreigners may apply.
