Senior CRM Manager: Lead Customer Experience

Grab Senior CRM Manager Job DescriptionWe are seeking a highly experienced Senior CRM Manager to lead our customer experience initiatives across Southeast Asia.About GrabGrab is the leading ride-hailing and food delivery company in Southeast Asia, with a mission to create economic empowerment for the people of the region. We are committed to building diverse...

Roles & ResponsibilitiesManager, CDM/CRM Lead, Mobile ExperienceSamsung Electronics Singapore Pte LtdWe’re looking for an experienced CDM/ CRM individual who will oversee, support and drive the offering within the MX (Mobile Experience) business. Working as a member of our wider marketing team, this role requires an individual who has an appreciation of...

About WiseWe're people building money without borders – without judgment or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.About the RoleThe Senior CRM Manager will lead our APAC CRM strategy and implementation, owning, shaping and delivering an effective communications strategy for Wise's customers: from...

Job Description The CRM team at Wise is expanding to consolidate our efforts to develop our APAC communications. We’re all about bringing value to our customers who deserve first-class communications so they make the most of their Wise account that helps them save money and avoid the terrible exchange rates from traditional banks. What’s the role?...

Roles & ResponsibilitiesProject Lead CRMBrief IntroductionA Microsoft Dynamics CRM Project Lead is required to facilitate the implementation of Dynamics 365 (CRM) systems.Reporting to : Manager – CRM Division.Who We Want? Minimum of 5+ years with Dynamics or leading Microsoft D365 Solutions. Previous experience in a Project Management role. ...

Job Title: Customer Experience LeadJob Summary: We are seeking a Customer Experience Lead to develop and implement strategies to enhance overall customer experience, ensuring satisfaction and loyalty. The ideal candidate will have a strong background in customer experience management and be able to lead and motivate a team of customer service trainers.Key...

Roles & ResponsibilitiesWho we are:minden.ai is a technology venture founded by Temasek in strategic partnership with DFI Retail Group and coalition partners Breadtalk Group, DBS Bank, PAssion Card, Mandai Wildlife Group, Singtel, Great Eastern, FoodPanda and GoJek.We are on a mission to redefine how brands engage with their customers through the power of...

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. We take pride in delivering the best customer experience possible and we...

Roles & ResponsibilitiesThe CRM team at Wise is expanding to consolidate our efforts to develop our APAC communications. We’re all about bringing value to our customers who deserve first-class communications so they make the most of their Wise account that helps them save money and avoid the terrible exchange rates from traditional banks.What’s the...

We are seeking a skilled Digital CRM Analyst to join our Customer Growth team at Tapestry. As a key member of the team, you will be responsible for analyzing and interpreting CRM data to drive business growth.Job SummaryThis role reports to the Senior Manager, Brand Marketing, E-commerce & CRM and supports the Coach SEA team in providing CRM data insights....

We are looking for a dynamic and experienced CRM Director to lead our GTM strategies aimed at maximizing user engagement and loyalty. The ideal candidate will have a strong background in CRM, with expertise in localization and personalization strategies. Key skills should include customer journey mapping, customer lifecycle management, and segmentation...

Responsibilities Team Leadership: Lead and mentor a high-performing team of CRMs, fostering a culture of collaboration, accountability, and high performance. Vision Development: Establish and execute comprehensive and automated lifecycle CRM strategies that effectively guide customers through their pre or post-purchase journey at scale. Data-Driven...

COMPANY OVERVIEW Our client is a leading cosmetics retailer in Singapore, known for our curated collection of beauty brands. Our mission is to enhance the beauty experience for our customers by staying ahead of the latest beauty trends and providing personalized service excellence. JOB RESPONSIBILITIES Stay abreast of local beauty user trends and...

Job DescriptionAbout the RoleWe are seeking a seasoned professional to lead our APAC CRM & CX strategy, driving customer engagement and retention across the region.Main ResponsibilitiesLead APAC CRM & CX StrategyDrive Customer EngagementManage Customer RetentionOversee CRM & CX TeamsImplement CRM ProjectsMonitor Customer MetricsAbout YouBusiness Degree10...

Job DescriptionOur Global Technical Support team is seeking an exceptional individual to lead the escalation management process and facilitate a positive support experience for our highest priority customers. This role requires a strong technical support background, excellent organizational and interpersonal skills, and the ability to work autonomously while...

At PRISM+, we strive to deliver exceptional customer experiences through innovative products and services. We are seeking a seasoned Customer Experience Director to join our team, responsible for designing and optimizing customer service processes.This role requires strong leadership and management skills to lead and manage a team of customer service agents....

The Customer Experience Manager is to develop and manage/lead nurturing strategy to support new car sales, aftersales activities and promote cross-selling opportunities. Reporting directly to the General Manager – Customer Experience, you will oversee the CX strategy that contributes to the revenue objective of the business. KEY RESPONSIBILITIES Lead and...

We are looking for Senior Sales Managers for our client in Singapore! Our Client is a leading technology events company, specializing in organizing and delivering world-class conferences, exhibitions, and networking events. Their mission is to connect industry professionals, innovators, and thought leaders, facilitating knowledge exchange and business...

Customer Service LeadershipWe’re seeking a seasoned Customer Experience Manager to oversee our customer service teams and drive customer satisfaction. As a key member of our team, you will be responsible for:Developing and implementing customer service strategies to enhance customer loyalty and satisfaction.Leading performance metrics and KPIs for customer...

Job OverviewWelcome to Wise, a pioneering fintech company redefining the way people manage their money. As our APAC CRM Strategist Leader, you will play a pivotal role in shaping our customer communication strategy and driving business growth.About the RoleWe are seeking an experienced Senior CRM Manager to lead our growing CRM team in Singapore. The ideal...