Customer Experience Strategist for APAC
3 days ago
We are seeking a seasoned Customer Experience Strategist to lead our CRM efforts in APAC. As part of our growing team, you will develop and implement effective customer lifecycle management strategies to drive long-term engagement and loyalty.
Responsibilities:- Lead and mentor a high-growth CRM team, fostering a culture of innovation and excellence.
- Develop and manage our APAC CRM strategy, including customer segmentation, engagement initiatives, and data-driven insights.
- Analyse campaign performance, identify opportunities for improvement, and implement changes to increase engagement and conversion rates.
- Manage the customer database health, ensuring compliance requirements are met and comms are delivered through appropriate channels.
- Responsible for email calendar management, deliverability, and monthly reporting.
- Mid-senior level experience in CRM, with a strong focus on segmentation, lifecycle management, and stakeholder engagement.
- Experience leading and growing a high-growth CRM team.
- Strong track record of successful cross-channel lifecycle comms.
- Excellent verbal and written communication skills, with a customer-first attitude.
- A competitive salary range of SGD 8100 - 9600 monthly, plus RSUs.
- Flexible working arrangements, including remote work options.
- Paid annual holiday, sick days, parental leave, and other leave opportunities.
- RSUs.
- Private medical insurance.
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APAC Customer Success Strategist
12 hours ago
Singapore LOOPME SINGAPORE PTE. LTD. Full timeJob SummaryWe are seeking an experienced APAC Customer Success Strategist to lead and own the end-to-end customer experience for all clients in the region. This role requires a strong track record of identifying customer needs and successfully implementing long-term solutions.About the RoleThe APAC Customer Success Strategist will be responsible for...
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APAC Customer Success Strategist
5 days ago
Singapore LOOPME SINGAPORE PTE. LTD. Full timeAt LOOPME SINGAPORE PTE. LTD., we are seeking an experienced APAC Customer Success Strategist to lead and own the end-to-end customer experience for all clients in the region.About the RoleThe successful candidate will be responsible for coaching and mentoring a team of Customer Success Managers, Implementation Consultants & Technical Support Analysts to...
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Singapore LOOPME SINGAPORE PTE. LTD. Full timeThe LOOPME SINGAPORE PTE. LTD. is seeking an experienced Senior Customer Experience Strategist to lead and own the end-to-end customer experience for all clients in the Asia-Pacific region.Job SummaryWe are looking for someone with 10+ years of Customer Success experience, including at least 3 years in a management role leading a Customer Success...
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Singapore VANTAGE DATA CENTERS APAC PTE. LTD. Full timeAbout UsVantage Data Centers is a leading provider of data center services in North America, EMEA, and Asia Pacific. We are committed to delivering innovative solutions that meet the evolving needs of our customers.Job DescriptionWe are seeking a highly skilled Data Center Corporate Development Strategist to join our team in APAC. The ideal candidate will...
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Macro strategist, apac
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Singapore Wellington Management Global Full timeWellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages...
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Customer Experience Strategist
7 days ago
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Customer Experience Strategist
7 days ago
Singapore FWD SINGAPORE PTE. LTD. Full timeCompany OverviewFWD SINGAPORE PTE. LTD., a leading insurance provider, is seeking an experienced Customer Experience Strategist to spearhead the development and implementation of CX strategy and plans.
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Macro Strategist, APAC
4 months ago
Singapore Wellington Management Company, LLP Full timeAbout Us Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that...
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APAC Macro Strategist Position
1 month ago
Singapore Wellington Management Company, LLP Full timeAbout Wellington ManagementWellington Management Company, LLP offers a comprehensive investment management platform that spans nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a...
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Customer Experience Strategist
7 days ago
Singapore THE EDGE PARTNERSHIP HOLDINGS PTE. LTD. Full timeWe are seeking a seasoned professional to fill the role of Customer Experience Strategist at The Edge Partnership Holdings PTE. LTD.About the RoleAs Customer Experience Strategist, you will be responsible for leading our customer service department and implementing strategies to achieve internal targets and meet agreed service standards with clients.This is...
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Senior Financial Strategist
7 days ago
Singapore SUNTORY BUSINESS EXPERT APAC PTE. LTD. Full timeAbout the RoleWe are seeking a highly experienced and skilled Senior Financial Strategist to lead our Web3 Finance team as the Global Head of Treasury Management. This is an exceptional opportunity for a seasoned finance professional to join Suntory Business Expert Apac Pte Ltd and contribute to the company's growth in the Web3 space.
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Senior HR Operations Strategist, APAC
7 days ago
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Customer Engagement Strategist
2 weeks ago
Singapore Wise Full timeAbout Wise">Wise is a financial technology company that enables people and businesses to make global payments without borders. We're passionate about making international money transfers easy, fast, and secure.">The Role">We're seeking an experienced Customer Engagement Strategist to lead our APAC CRM strategy and implementation. As a key member of our...
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Product Strategist
1 day ago
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Lead Customer Experience Strategist
1 day ago
Singapore BENCHMARK STAFFING SOLUTIONS Full timeAbout the RoleWe are seeking an experienced Customer Experience Strategist to join our team at BENCHMARK STAFFING SOLUTIONS. As a key member of our team, you will be responsible for driving customer-centric strategies that enhance overall satisfaction and reinforce our brand's reputation for excellence.
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Senior SEO Strategist
12 hours ago
Singapore BRAINLABS APAC PTE. LTD. Full timeOverviewBRAINLABS APAC PTE. LTD. is a leading digital marketing agency in the APAC region, seeking an experienced Senior SEO Strategist to join our team. As a key member of our SEO department, you will be responsible for managing client portfolios, increasing revenue from SEO, and developing our SEO product in the APAC market.About the RoleThis senior-level...
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Customer Experience Strategist
2 weeks ago
Singapore The Edge Partnership Full timeAbout The Edge PartnershipWe are a dynamic organization that prides itself on delivering exceptional customer experiences.Job Title: Customer Experience StrategistSalary: $120,000 - $150,000 per annum, depending on experienceJob Description:Key ResponsibilitiesDevelop and implement customer-centric strategies to drive business growth and improve customer...
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Digital Marketing Strategist
3 weeks ago
Singapore UPS Full timeAbout the RoleWe are seeking a highly skilled Digital Marketing Strategist to join our team in APAC. This is an exciting opportunity to work with a leading logistics company and be part of a dynamic team.
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Enterprise Solution Strategist
1 day ago
Singapore DILIGENT APAC BOARD SERVICES PTE. LTD. Full timeAt DILIGENT APAC BOARD SERVICES PTE. LTD., we are seeking a highly skilled Enterprise Solution Strategist to join our team.Job OverviewThis role is responsible for driving business growth by identifying and developing solutions that meet the needs of our clients. The ideal candidate will have expertise in Diligent solutions, excellent communication skills,...
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Client Solutions APAC Strategist
3 weeks ago
Singapore iCapital Full timeJob SummaryWe are seeking an experienced Client Solutions APAC Strategist to join our team at iCapital. As a key member of our business development strategy, you will play a crucial role in executing our plans for the Asia Pacific region with a focus on Wealth- and Asset Managers.