Customer Experience Strategist
1 week ago
We are seeking a seasoned CRM Senior Executive to join our team at Recruit Express Pte Ltd. As a key member of our organization, you will be responsible for developing and executing CRM strategies that drive customer retention and sales growth.
About the Role
This is an exciting opportunity to work with a dynamic team and make a significant impact on our business outcomes. You will have the chance to collaborate with various stakeholders, including IT, product, operations teams, graphic designers, and external partners, to execute CRM strategies that achieve defined revenue targets.
Key Responsibilities
- Develop and implement CRM strategies and marketing campaigns to optimize customer retention and sales growth
- Plan and execute end-to-end CRM campaigns, including design, processes, performance tracking, QA, and ROI reporting
- Manage and plan CRM and marketing campaigns across multiple communication channels, such as email and SMS
- Identify and implement cost-efficient communication channels to enhance customer engagement
- Analyze existing customer data to understand behavior, improve brand loyalty, and gain new leads and potential customers
- Adopt trends and strategies like upselling and cross-selling to expand the customer base
- Oversee loyalty programs and member acquisition efforts
Requirements and Qualifications
-
Customer Experience Strategist
2 weeks ago
Singapore MICHAEL PAGE INTERNATIONAL PTE LTD Full timeAbout the RoleWe are seeking an experienced Customer Experience Strategist to lead our customer service team and drive exceptional support across multiple channels. This is a fantastic opportunity for a motivated individual to join our team in Singapore and contribute to our company's success.
-
Customer Experience Strategist
2 weeks ago
Singapore FWD SINGAPORE PTE. LTD. Full timeCompany OverviewFWD SINGAPORE PTE. LTD., a leading insurance provider, is seeking an experienced Customer Experience Strategist to spearhead the development and implementation of CX strategy and plans.
-
Customer Experience Strategist
2 weeks ago
Singapore THE EDGE PARTNERSHIP HOLDINGS PTE. LTD. Full timeWe are seeking a seasoned professional to fill the role of Customer Experience Strategist at The Edge Partnership Holdings PTE. LTD.About the RoleAs Customer Experience Strategist, you will be responsible for leading our customer service department and implementing strategies to achieve internal targets and meet agreed service standards with clients.This is...
-
Product Strategist
1 week ago
Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full timeJob Title: Product StrategistWe are looking for a skilled Product Strategist to join our team at USER EXPERIENCE RESEARCHERS PTE. LTD.About the RoleThe successful candidate will have a strong background in product management, with a focus on strategic planning and customer experience. Key responsibilities include:Developing and executing product strategies...
-
Lead Customer Experience Strategist
1 week ago
Singapore BENCHMARK STAFFING SOLUTIONS Full timeAbout the RoleWe are seeking an experienced Customer Experience Strategist to join our team at BENCHMARK STAFFING SOLUTIONS. As a key member of our team, you will be responsible for driving customer-centric strategies that enhance overall satisfaction and reinforce our brand's reputation for excellence.
-
Customer Experience Strategist
3 weeks ago
Singapore The Edge Partnership Full timeAbout The Edge PartnershipWe are a dynamic organization that prides itself on delivering exceptional customer experiences.Job Title: Customer Experience StrategistSalary: $120,000 - $150,000 per annum, depending on experienceJob Description:Key ResponsibilitiesDevelop and implement customer-centric strategies to drive business growth and improve customer...
-
Customer Experience Strategist
1 week ago
Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full timeJob OverviewWe are seeking a highly skilled Customer Experience Strategist to lead our customer service initiatives and drive excellence in retail standards.About the RoleThis is a key leadership position responsible for designing and implementing innovative customer experience strategies that align with our company's core values. The ideal candidate will...
-
Singapore LOOPME SINGAPORE PTE. LTD. Full timeThe LOOPME SINGAPORE PTE. LTD. is seeking an experienced Senior Customer Experience Strategist to lead and own the end-to-end customer experience for all clients in the Asia-Pacific region.Job SummaryWe are looking for someone with 10+ years of Customer Success experience, including at least 3 years in a management role leading a Customer Success...
-
Customer Experience Strategist for APAC
2 weeks ago
Singapore WISE ASIA-PACIFIC PTE. LTD. Full timeAbout the RoleWe are seeking a seasoned Customer Experience Strategist to lead our CRM efforts in APAC. As part of our growing team, you will develop and implement effective customer lifecycle management strategies to drive long-term engagement and loyalty.Responsibilities:Lead and mentor a high-growth CRM team, fostering a culture of innovation and...
-
Retail Experience Strategist
2 weeks ago
Singapore LUXURY VENTURES PTE. LTD. Full timeCompany OverviewLuxury Ventures Pte. Ltd. is a premier retailer seeking a skilled Retail Experience Strategist to lead our sales floor team in delivering exceptional customer experiences.
-
Customer Experience Transformation Strategist
2 weeks ago
Singapore RJ GLOBAL HOLDINGS PTE. LTD. Full timeJob Description:RJ GLOBAL HOLDINGS PTE. LTD. is seeking a seasoned Customer Experience Transformation Strategist to join our team.About the Role:This strategic role combines expertise in customer experience, M&A, franchise management, and new business development. As a key member of our team, you will be responsible for designing and optimizing customer...
-
Senior Customer Experience Strategist
15 hours ago
Singapore S&P Global Full timeAbout the Role:S&P Global Commodity Insights is seeking a skilled Senior Customer Experience Strategist to join our team in Singapore. As a key member of our organization, you will play a vital role in enhancing our customer experience and driving business growth.Job Description:The successful candidate will lead research initiatives to gather insights that...
-
Product Development Strategist
2 weeks ago
Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full timeAbout the Role:We are seeking a highly skilled Product Development Strategist to join our team at USER EXPERIENCE RESEARCHERS PTE. LTD.Key Responsibilities:Develop and implement product strategies that meet customer needs and drive business growth.Evaluate product functionalities and performance, identifying areas for improvement and proposing enhancements...
-
Customer Relations Strategist
4 weeks ago
Singapore The Pique Lab Full timeUnlocking Customer Success at The Pique LabWe are seeking a highly skilled CUSTOMER RELATIONS STRATEGIST to join our dynamic team in Singapore. As a key player in our Customer Care department, you will be responsible for delivering exceptional customer experiences and driving business growth.
-
Patient Experience Strategist
2 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeAbout the RoleWe are seeking an experienced and skilled Patient Experience Strategist to join our team at Recruit Express Pte Ltd.
-
Customer Journey Strategist
1 week ago
Singapore RJ GLOBAL HOLDINGS PTE. LTD. Full timeRole OverviewWe are seeking a seasoned Customer Journey Strategist to drive growth and enhance customer experiences across our brand portfolio. As a key member of our team, you will leverage your expertise in customer experience, M&A, franchise management, and new business development to inform strategic decisions.
-
User Experience Strategist
3 weeks ago
Singapore Dell Full timeDell's innovation studio, part of the Experience Design Group, exists to humanize the PC experience – we imagine new products & experiences, solutions, and technologies, then build them, learn from them, and bring them to life.We are a multi-functional team from diverse backgrounds, who work to explore, define and build the human computing experiences of...
-
Product Development Strategist
2 weeks ago
Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full timeJob OverviewWe are seeking a skilled Product Development Strategist to lead our product line life cycle, from strategic planning to tactical activities. As a key member of our team, you will be responsible for guiding product development from conception to launch.Key Responsibilities:Evaluate product functionalities and performance and propose enhancements...
-
Customer Relationship Strategist
2 weeks ago
Singapore WELLS FARGO BANK, NATIONAL ASSOCIATION Full timeAbout this RoleWe are seeking a highly skilled Customer Relationship Strategist to join our Singapore office and cover Bangladesh-based customers.This role is perfect for someone who is passionate about building strong customer relationships and providing exceptional service.
-
Learning Experience Strategist
2 weeks ago
Singapore NANYANG TECHNOLOGICAL UNIVERSITY Full timeAbout the RoleNanyang Technological University (NTU) is seeking a Senior Learning Strategist to join its team. This is a 2-year contract position.Key Responsibilities:- Collaborate with faculties to design and develop cutting-edge blended learning experiences.- Provide strategic guidance for implementing innovative digital teaching and learning practices...