Customer Experience Transformation Strategist
7 days ago
RJ GLOBAL HOLDINGS PTE. LTD. is seeking a seasoned Customer Experience Transformation Strategist to join our team.
About the Role:This strategic role combines expertise in customer experience, M&A, franchise management, and new business development. As a key member of our team, you will be responsible for designing and optimizing customer journeys across multiple brands, ensuring exceptional experiences at all touchpoints.
You will collaborate with marketing, operations, and technology teams to implement customer-centric initiatives, analyze data to track and improve customer satisfaction, loyalty, and retention, and support M&A activities by conducting financial analysis and assessing customer and operational synergies.
This is an excellent opportunity to leverage your skills in ERP project implementation, market research, and financial analysis to drive growth and enhance customer journeys across our brand portfolio.
Key Responsibilities:- Design and optimize customer journeys across multiple brands
- Collaborate with cross-functional teams to implement customer-centric initiatives
- Analyze data to track and improve customer satisfaction, loyalty, and retention
- Support M&A activities by conducting financial analysis and assessing customer and operational synergies
- Leverage ERP project implementation expertise to streamline processes and enhance operational efficiency
- ACCA professional certification with a minimum of 5 years of audit experience, preferably in the F&B or retail industry
- Proven experience in customer experience, M&A, franchise management, or new business development
- Strong knowledge of the SEA market with demonstrated success in driving growth and market expansion
- Hands-on experience in ERP project implementation
- A competitive salary range of SGD $120,000 - SGD $180,000 per annum
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
We are a leading company in the F&B industry, committed to delivering exceptional customer experiences and driving business growth through innovation and excellence.
-
Experience Transformation Strategist
4 weeks ago
Singapore AUTODESK ASIA PTE. LTD. Full timeTransform Customer Experience with AUTODESK ASIA PTE. LTD.In this exciting role as an Experience Transformation Strategist, you will join the esteemed team at AUTODESK ASIA PTE. LTD., spearheading innovation in customer lifecycle marketing.This is a unique opportunity to make a meaningful impact on the company's growth by developing and executing targeted...
-
Cloud Transformation Strategist
3 weeks ago
Singapore Amazon Web Services Singapore Private Limited Full timeJob SummaryWe are seeking a highly experienced Cloud Transformation Strategist to join our team at Amazon Web Services Singapore Private Limited. In this role, you will be responsible for driving customer digital transformation through effective engagement with C-level executives, business development executives, IT leaders, architects, and developers.About...
-
Customer Experience Strategist
7 days ago
Singapore MICHAEL PAGE INTERNATIONAL PTE LTD Full timeAbout the RoleWe are seeking an experienced Customer Experience Strategist to lead our customer service team and drive exceptional support across multiple channels. This is a fantastic opportunity for a motivated individual to join our team in Singapore and contribute to our company's success.
-
Customer Experience Strategist
7 days ago
Singapore FWD SINGAPORE PTE. LTD. Full timeCompany OverviewFWD SINGAPORE PTE. LTD., a leading insurance provider, is seeking an experienced Customer Experience Strategist to spearhead the development and implementation of CX strategy and plans.
-
Digital Transformation Strategist
1 day ago
Singapore ENGGSOL PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled Digital Transformation Strategist to lead and manage our transformation initiatives. As a key member of our team, you will drive organizational change and improve performance.
-
Digital Transformation Strategist
3 days ago
Singapore ENGGSOL PTE. LTD. Full timeJob SummaryWe are seeking an experienced Digital Transformation Strategist to lead our organization's digital transformation initiatives. The successful candidate will have a strong background in IT and people management, with the ability to drive organizational change and improve performance.
-
Digital Transformation Strategist
1 day ago
Singapore ETHOS SEARCH ASSOCIATES PTE. LTD. Full timeAbout the RoleWe are seeking a highly skilled Digital Transformation Strategist to join our team at Ethos Search Associates Pte. Ltd.The successful candidate will be responsible for leading our digital transformation efforts, ensuring seamless alignment with research and innovation priorities.
-
Digital Transformation Strategist Leader
7 days ago
Singapore BIMAGE CONSULTING PTE. LTD. Full timeJob Title: Digital Transformation Strategist LeaderCompany Overview: BIMAGE CONSULTING PTE. LTD.Estimated Salary: SGD 120,000 - 180,000 per annum, depending on experience and qualifications.BIMAGE CONSULTING PTE. LTD. is a dynamic consulting firm seeking a highly skilled Digital Transformation Strategist Leader to drive innovation and lead strategic...
-
Cloud Transformation Strategist
1 day ago
Singapore SYNECHRON TECHNOLOGIES SINGAPORE PTE. LTD. Full timeSynechron Technologies Singapore PTE. LTD. is a leading digital transformation company seeking an experienced Cloud Transformation Strategist to drive our cloud native transformation efforts.We are looking for a highly skilled individual with at least 8 years of experience in delivering hybrid cloud strategies, operating models, and technology service...
-
Digital Transformation Strategist
4 weeks ago
Singapore BASIL TECHNOLOGIES PTE. LTD. Full timeOverviewBASIL TECHNOLOGIES PTE. LTD. is a reputable organization seeking an experienced Digital Transformation Strategist to join its team.
-
Healthcare Transformation Strategist
7 days ago
Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full timeJob SummaryWe are seeking a seasoned Healthcare Transformation Strategist to join our team at NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.
-
Customer Experience Strategist
7 days ago
Singapore THE EDGE PARTNERSHIP HOLDINGS PTE. LTD. Full timeWe are seeking a seasoned professional to fill the role of Customer Experience Strategist at The Edge Partnership Holdings PTE. LTD.About the RoleAs Customer Experience Strategist, you will be responsible for leading our customer service department and implementing strategies to achieve internal targets and meet agreed service standards with clients.This is...
-
Digital Transformation Strategist
1 day ago
Singapore AMBER TECHNOLOGIES SERVICE PTE. LTD. Full timeJob OverviewAward-winning Amber Technologies Service PTE. LTD. is seeking a seasoned Digital Transformation Strategist to spearhead our technology initiatives.
-
Digital Transformation Strategist
14 hours ago
Singapore GMP TECHNOLOGIES (S) PTE LTD Full timeJob OverviewDigital Transformation StrategistAbout the RoleGMP Technologies (S) Pte Ltd is seeking an experienced Digital Transformation Strategist to join our team. The successful candidate will play a key role in driving digital transformation initiatives across various operational units, ensuring alignment with organizational goals and objectives.Key...
-
Workforce Transformation Strategist
3 weeks ago
Singapore OCBC Bank Full timeAt OCBC, we're committed to empowering our employees with the skills and competencies needed to succeed in their current and future roles.We're seeking a talented Workforce Transformation Strategist to join our Learning and Transformation team.About the RoleThe Workforce Transformation Strategist will be responsible for developing and implementing strategic...
-
Digital Transformation Strategist
1 day ago
Singapore DYNAMIC HUMAN CAPITAL PTE. LTD. Full timeUnlock Your Career Potential with Dynamic Human Capital Pte Ltd.About UsDYNAMIC HUMAN CAPITAL PTE. LTD. is a leading provider of innovative HR solutions, empowering businesses to thrive in today's fast-paced market.About the RoleWe are seeking an experienced Systems Programmer to join our team as a Digital Transformation Strategist. In this role, you...
-
Digital Transformation Strategist
2 weeks ago
Singapore Singtel Full timeSingtel, a leading digital service provider, is seeking an experienced Digital Transformation Strategist to drive business growth in the Telco/ICT industry. This role offers a unique opportunity to shape the company's digital future and contribute to its success.
-
Product Strategist
1 day ago
Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full timeJob Title: Product StrategistWe are looking for a skilled Product Strategist to join our team at USER EXPERIENCE RESEARCHERS PTE. LTD.About the RoleThe successful candidate will have a strong background in product management, with a focus on strategic planning and customer experience. Key responsibilities include:Developing and executing product strategies...
-
Digital Transformation Strategist
3 weeks ago
Singapore Careers@Gov Full timeAbout IMDAIMDA is a forward-thinking government agency that aims to drive Singapore's digital economy and society. We strive to create a future where technology enhances the lives of all citizens.In line with our vision, we are seeking a talented Digital Transformation Strategist to join our team.
-
Singapore GANAPATHY SERVICES Full timeAbout the RoleWe are seeking an experienced Senior Business Transformation Strategist to join our team at GANAPATHY SERVICES.Job DescriptionThe successful candidate will be responsible for leading complex business transformation projects, driving strategic growth initiatives, and developing expertise in digital business transformation topics.Key...