Customer Advocacy Lead

7 days ago


Singapore TCWGlobal Full time

Job Description

The Senior Customer Advocacy Manager is responsible for building and executing customer advocacy programs to drive community, success and advocacy within our existing customer base. Key responsibilities include:

  • Partnering with customer champions to capture their success story via case studies, video testimonials, press releases, media and analyst activities and blogs
  • Building and executing customer's advocacy program in the Americas

The ideal candidate will have 10-20 years of relevant work experience in advocacy, marketing, customer success, program management, public relations or a related field. A BA degree is required, and experience with Reference View/Upland RO is a plus.



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